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DHL Reviews

1.3 Rating 1,610 Reviews
6 %
of reviewers recommend DHL

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DHL 1 star review on 11th October 2025
Raj
DHL 1 star review on 13th September 2025
Anastasia
DHL 1 star review on 6th September 2025
Benny
DHL 1 star review on 6th September 2025
Benny
DHL 1 star review on 6th September 2025
Benny
DHL 1 star review on 6th September 2025
Benny
DHL 1 star review on 25th June 2025
Abidemi
130
Anonymous
Anonymous  // 01/01/2019
Packages shipped with DHL are consistently late and delayed- they are absolutely the worst shipping provider and o don’t order from retailers who use DHL
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Posted 1 year ago
Although the Google says DHL carries the Infian Passport internationally but while I enquired with the DHL Staff in Vadodara, they said that Passport cannot be sent outside India. Would request to update this information on their website so that people are not mis-lead. Thank You Ashish Bandyopadhyay
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Posted 1 year ago
I was one stop away from my parcel being delivered at 13:00 when it disappeared from the tracking service and this was after yesterday when they also failed to deliver my parcel when I was only 4 stops away. Both my dad and I were in the house all day and yet at about 14:00 the delivery had supposedly been attempted at 12:00. Either they are lying or the delivery driver has the ability to bend space and time and try and deliver my parcel before they were even at my house. Never using again :)
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Posted 1 year ago
As usual my parcel was not delivered on the day DHL said it would be. Many times they have said nobody was at home, when that was not the case. In my opinion DHL delivery service is terrible and would recommend people not to use this unprofessional company.
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Posted 1 year ago
They put that they attempt delivery but I been in my house all day. There is a camera infront of my door and it has nothing for them that it was attempt. Falsified attempt must be illegal.
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Posted 1 year ago
I would give it 0, but I can't. Kurie claims that I was not at home and returns the parcel to the sender. Nightmare. The situation repeats itself
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Posted 1 year ago
Rubbish delivery service always late or it never arrives
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Posted 1 year ago
I had a package coming from Austailia to NY.Have used FedEx in the past with no problem.The package was supposed to arrive in 5 business days.Took over 2 weeks.The most aggravating shipping experience I ever had.When my package arrived LA ,it sat there in customs for a week.I didnt know what was going on.I had to contact DHL( Which wasnt easy.Then they told me I needed to send info on my social security card.If I didnt call them , nothing would have been done Then they said all was good.But it wasnt.It still sat in customs for more days.Then I find out that I have to pay duties on my package in advance or DHL would send it back to Austalia It finally was cleared and got to NY. Where it sat for another 2 days.I was tracking the shipping all the time It was so stressful.Never thought I would get my pkg but it finally arrived after 2 weeks.I will never use DHL again. Use Fedex.
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Posted 1 year ago
Terrible experience every time I've had something delivered by DHL. Packages never delivered on time. Awful customer service.
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Posted 1 year ago
I never trust dhl.today I received my parcel 2 items are missing
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Posted 1 year ago
I ordered a package coming from UK. It took 2 days to arrive to my local area. In the notifications the package was to be delivered 5 days ago and I'm still waiting for the package. I'm very upset. I won't use this service anymore.
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Posted 1 year ago
we had shipped envelope to india and they have not realized our important document we shipped them 4 months and they still have returned the documents back to us when we called them no reply we paid extra to get it expedite the envelop and we still don't know what happen to our documents I will never trust DHL they are the worst company to ship anything I would not ship
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Posted 1 year ago
Tussen 10:00 en 13:00 zou er een pakketje worden bezorgd dus ik was gewoon thuis. Nooit een bel gehoord. Kreeg ik later een mailtje dat het niet was gelukt met bezorgen..
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Posted 1 year ago
Each and everytime I am the receiver of a parcel and I am at home I get the message that they missed me. It happened today for the 4th time or something. Really terrible. Don't use DHL.
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Posted 1 year ago
I’m starting a campaign to put DHL out of business. Many want to just complain, I want to see them belly up! Write to the Division of Consumer Affairs in your state. You should also file a complaint with the Federal Government as well. This will eventually stop DHL from misleading and “could careless attitude”.
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Posted 1 year ago
My shipment was delayed by a week n still counting. Very unreliable. I had edible items that I don’t even think are good anymore. Pathetic!
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Posted 1 year ago
I should receive my parcel 31st of May. Today it is my 3rd lost day waiting for delivery. I just had message from DHL to redirect my parcel on the 4th. Don't recommended this servis! Absolutely ignorant!!!
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Posted 1 year ago
PATHETIC - 100*. Nothing but lies. I keep getting "DRIVER CAN'T FIND YOUR ADDRESS". I have entered my name, address, mobile, email and what 3 words location in the app, they still can't find me. This morning I found tracking, it said I was 91, driver on way to 34...... and when it got to 39 it vanished, now it doesn't do anything. PATHETIC - 100*
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Posted 1 year ago
A minus 5 would be what I’d give this joke of a company - why tell you right upto 7.30pm collections going to happen to meet the 10.30am service I paid for. Then at 8pm nobody’s coming - to late to use alternative!! No email, no reply within 4 hrs stated on Facebook - I think the same guy that did the wonks experience in Glasgow must run this company!! NOT FIT FOR PURPOSE
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Posted 1 year ago
Package delayed for a week. When was supposed to finally come, guess what... it didnt. Sent it back to depot. In the meantime we are waiting, changing the day around this stupid delivery. If you want to send something use ups or any other provider. Evri is better than this sh*t.
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Posted 1 year ago
DHL is rated 1.3 based on 1,610 reviews