FashionEyewear.co.uk Reviews

2.7 Rating 237 Reviews
41 %
of reviewers recommend FashionEyewear.co.uk

Phone:

0208 987 2400

Location:

426 Chiswick High Road, London United Kingdom
W4 5TF

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FashionEyewear.co.uk 1 star review on 22nd March 2024
Aleksei
FashionEyewear.co.uk 5 star review on 20th March 2024
Anonymous
FashionEyewear.co.uk 5 star review on 20th March 2024
Anonymous
FashionEyewear.co.uk 1 star review on 30th December 2022
Chin
FashionEyewear.co.uk 5 star review on 2nd August 2021
Adam Kimball
FashionEyewear.co.uk 5 star review on 2nd August 2021
Adam Kimball
FashionEyewear.co.uk 5 star review on 2nd August 2021
Adam Kimball
4
Anonymous
Anonymous  // 01/01/2019
From when I ordered my Glasses to when they arrived was a quick process kept me updated and arrived on time and product was great and genuine, Thankyou !
FashionEyewear.co.uk 5 star review on 27th May 2020
Helpful Report
Posted 3 years ago
Ich habe Brille gekauft und nach einige Wochen(viel mal Nachrichten geschrieben) info bekommen keine auf Lager danach habe ein.... Bißchen gewartet auf Rückzahlung
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Posted 3 years ago
Customer service was always very quick professional friendly and efficient. I bought 2 pair of sunglasses and both at discounted prices. I didn’t experience any returns or refund because the sunglasses were great so we are now enjoying them :-)
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Posted 3 years ago
My order was stress free and easy. The customer service team was great in making the sale with me and helping me with the specific style that I wanted. Would definitely order from them again.
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Posted 3 years ago
Ordered a pair of Raybans, there was a great selection for me to choose from on the website, all at really good competitive prices. And I received my order in very good time despite the current situation. Would definitely order again.
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Posted 3 years ago
I bought the Dita frame. Absolutely gorgeous. It was a replacement for one that had just broken after many years. I needed it quickly and it arrived after 2 days. ( In the middle of lockdown the post was a day slow).
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Posted 3 years ago
Customer service is horrendous. Took 3 weeks to get a refund - they even tried to claim I only sent 1 of the sunglasses back when I sent 2 in one lot of packaging. Clearly trying it on. I had to pester every single day via phone & email for 3 weeks to get a refund. I was promised 3 times the refund had been placed, when it wasn’t. I don’t appreciate being lied to and having to wait so long for my money returned. You shouldn’t ever have to chase a refund.
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Posted 3 years ago
My initial order was for 2 pairs of Raybans. Only upon making payment was I made aware that one of the pairs had a 5-10 day delay. I accepted that and waited the 10 days. When they hadn’t arrived I emailed to be told to allow 14 working days plus possibly more due to covid. It was only because I emailed them that I received this further information. The other pair of raybans arrived no problem a couple of days after making my order. Unfortunately they were too small so I sent them back and have now received an email to say the refund takes up to 14 working days. To me that is far too long. So to sum up fashion eyewear, if your glasses are in stock and your happy with them then great, if not the after care is shabby.
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Posted 3 years ago
Delivery was super fast and the ordering process stress free. Would definitely recommend
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Posted 3 years ago
Fast delivery and great response to emails
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Posted 3 years ago
Had no response or acknowledgement from the company when I asked if my order had gone through, didn’t receive any confirmation. Poor service sending ‘genuine’ raybans with Royal Mail not even tracked!
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Posted 3 years ago
Customer service and choice is amazing! Have recommended to friends!
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Posted 3 years ago
Cancellation and refund process was a nightmare.
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Posted 3 years ago
Great price and easy tracking of parcel the whole way from the UK to my door in Australia
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Posted 3 years ago
excellent packaging, fast delivery, great price than local store
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Posted 3 years ago
Order has not arrived. No one has sorted my issues yet! Very disappointing!
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Posted 3 years ago
Ordered the style of Ray Bans I specifically wanted from fashioneyewear. The critical points which made my decision: clear platform, with the finer details identified. Very good competitive price & excellent delivery.
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Posted 3 years ago
Good price. Spot on with delivery. Good service all round xx
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Posted 3 years ago
Love the sunglasses wanted a pair of them for ages and they don’t disappoint. Great service and delivery was swift and informative. Definitely will be ordering again!😀
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Posted 3 years ago
Fast delivery and a great price
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Posted 3 years ago
FashionEyewear.co.uk is rated 2.7 based on 237 reviews