“Was disgusted that there was no men's changing room. There was one for women and one for any gender were is my privacy gone to I won't be back in primark again and will tell as many people to stay clear of store who are so anti male.”
“If I could put a zero star for this store, I would. The retail manager, Lexi, at the concord mills Primark was absolutely disrespectful to both me and her employees. I asked for guidance on where the shoes were, and she laughed and pointed to the exit sign. After finding the shoes, I overheard her talking disrespectfully about her employees. I specifically heard her making discriminatory remarks about a disabled coworker,and how she wished they would quit this was super disheartening to hear and i should've spoken up or said something to her. So after making my purchase, I confronted a manager named Erica about the disorderly conduct she had responded to which she told me there was nothing she could do. The store was an overall beautiful place, and the employees seemed to be doing great, but Lexi unfortunately ruined the experience and the potential for me ever coming back to this specific primark.”
“When a customer buys an item that is apparently "non refundable" they should be told that when they're paying for it instead of coming up with the excuse that loungewear like lounging around the house clothes not pants or a bikini is classed as underwear since the shorts are infact see through so im not sure whos going to be wearing them as underwear”
“The shop in metro centre Gateshead was not what I expected. Expensive tat and not much else in women's section. What have you done with it looks like you bought out all the stuff from warehouse that closed down and flog it in your shop. Who ever are your buyers need to give their heads a wobble and go back to getting affordable clothing in proper sizes. Was shocked what I saw in store, hardly cheap and cheerful.”
“Can’t return purchase items with tags and all because I didn’t have a receipt yet and still the tags show it came from primark ridiculous smh will not be purchasing from this store again.”
“PRIMARK IS A FRAUD
THEY WILL EXPLOIT THERE OWN CUSTUMERS FOR LOOKING INTO CAMERAS AND CALLS THEM THIEVES
VERY DISAPPOINTED BECAUSE OF THIS ORGANISATION MY FRIEND IN OTHER COUNTRY IS DEPRESSED AND FELT SICK OF HOW THEY TREATED
ABOVE ALL THEY ARE SHAMLESSLY DEMANDING MONEY THROUGH RLP
THIS MAKES ME SICK TO MY STOMACH #BOYCOTTPRIMARK”
“Absolutely shocking first and last time I will shop at primark after scanning my items store assistant came to check I had nothing else and after paying had to scan receipt to get out .”
“I wanted to exchange an item. Unfortunately i can't find the receipt anywhere but found the transaction on my bank statement. That wasn't good enough, only receipt will do, which is so annoying. I just want to exchange one of the swimming costumes i bought as this one is a bit baggy. Its really put me off Primark”
“these stupid paper bags keep ripping and today i spilt my boba EVERYWHERE and got all of my new primark clothes DRENCHED in milk, due to the poor quality,cheap paper bags.if this is not resolved in the next 3-5 buisness days i will sue as my dad owns new look and will bankrupt your company like toy'r's.
many thanks, the billionaires daughter🥰”
“Whilst shopping at Primark in Concorde North Carolina the fire alarm went off. The store managers were frantically running round and rudely screaming out shoppers to “GET OUT”! Their aggressive behaviors were confusing, comical, and shows a level of unpreparedness. I talked to the store security manager and she said it was not a drill, but her security team was cool as a cucumber and helped get people out collectively and in organised manner. I won’t go back there after being screamed at by Kyle.”
“I received a Christmas gift, and went to a Brooklyn, NY store to exchange. Of course I did not have a receipt for a gift. The cashier stated the policy is no exchanges without a receipt. I didn't ask for a cash refund, just an equal exchange. Not a good experience. 😕”
“I was wanting to exchange 2 Christmas presents which I didn’t have the receipts I was told by the cashier at Primark princess street Edinburgh that they don’t accept items returned without a receipt the tags were still on the items.”
“Was in the Norwich store this morning being served by a young man who was singing throughout the transaction,while it is nice to see someone happy in their work it is very off-putting as didn't get any interaction from him which seemed rather rude.alaire”
“At the Walden-Galleria in Buffalo, NY. The checkout clerk was both extremely rude and insultive to my wife. My wife asked if an item that was not discounted would qualify as an identical item that had a discount (same product number, same cotton pajama's same design, etc.). The clerk became aggressive to the point my wife was AFRAID of the clerk. Turns out my wife was CORRECT and your employee both nasty and WRONG. I liked the Primark in Boston. This store is dirty and has at least one very bad employee.”
