“Stubhub has an easy to use interface, and you will find the tickets that you are looking for. Be advised that the prices are way understated, because Stubhub adds on a service fee of about $50 per ticket which is outrageous.”
“Jason Mraz was GREAT! Such happy music.
We almost did not make it in to the venue because the people at the desk REFUSED to help us retrieve our tickets on my phone. We are in our mid-seventies and it was a new experience to use our phone to enter. They clearly stated that they do not use Stub Hub and so... no help available!! As we left the area, a nice young man stepped up and helped us. You need to work with Agua Caliente to fix this issue or make it easier to pull up our info on our phones. Terrible customer service for both companies.”
“I purchased tickets without realizing I was purchasing tickets an hour late. There would be no way to see any of the show. After I immediately called to request a refund, but I was denied the refund. Their explanation for denial was: it’s my fault. I was flabbergasted that tickets for the show were still being sold an hour late. This company has absolutely no regard for its customers. Buyer beware! I will never purchase from this thieving company again.”
“i purchased tickets in March which said great view/ clear. Well…. that was not the case. we were sitted behind scaffolding for the sound system setup”
“Tickets were never delivered. Called 2.5 hours before game. Was told they would contact seller to resend. 1 hour before game called again. While on hold for 15 minutes while agent contacted seller again. Never got tickets so she sent another set from stubhub. We received them 45 min before game as we paid crazy parking fee. They worked and seats were comparable or better BUT it was hours of stress. Wish I could have verbally accepted the new tickets without having to pull over, find the email and click accept.”
“I recently saw WWE Backlash in St. Louis. We were late in buying tickets so we knew that we would be in the nosebleed sections. Not a big deal. My only complaint with the tickets was that the seats were labeled as "no obstruction". And guess what. There was a huge obstruction that blocked most of the ring. Had to watch everything on the big screen, but being 2 of the 17,000+ there was a blast! My second complaint was the parking passes. Mind you, I have used Parkquiz for parking passes twice before with no problems...once in St. Louis and once in Detroit. This was the biggest cluster eff I have experienced. I could not get Stubhub, which showed the pass, to work with Parkquiz, which wouldn't show my pass. I finally parked after the attendants at 2 different lots figured out where I was supposed to be and were equally as puzzled. Even they said they had several issues like mine that day.”
“ticket seating is not clearly outlined on the map when purchasing on line.
Parking is a nightmare especially if you are ADA.
Parking on the SoFi lot should be made easier accessible.”
“After going to the show and talking to people sitting around us, I realize that I overpay tremendously utilizing StubHub.
I will rethink using this service again.”
“Although I had a blast at the show I attended (Kendrick Lamar and SZA), I feel the “view” rating is a tad misleading. I had a floor seat (Section L) for the stadium and was under the impression I’d have a great view, but it was very difficult to see the stage/performances. If it weren’t for the huge screens they had, I, along with others in the same section or behind us, wouldn’t have been able to see a thing. I feel I would’ve gladly chose a closer seat if not under this impression. If the stage was taller then that would’ve been great, but obviously that’s on the production, not StubHub. I got my ticket as a birthday treat for myself, so it’s a tad disheartening. Based on the videos I saw from others who attended but were in the stands, there view was 1000x better than the one I was in. On a positive note, I didn’t have any issues with buying the ticket and the process was pretty quick! I received my ticket within minutes of purchasing. The pricing was the best compared to its competitors, so not a bad online experience.”
“Transfer was easy, buying the tickets was easy, the resale price was actually reasonable. Why were the fees attached almost more than the tickets?!? Absolutely insane.”
