“Yeah I got the tickets. But why do we have to wait until the day before the event to receive them, MONTHS AFTER WE ordered and PAID FOR THEM?! Pointless delay causes anxiety for your customers.
If StubHub wants to make their customers happy STOP THIS ridiculous and aggregating policy!!!!”
“Way to expensive at $37
Last time it was only $20 going at ticketmaster.
Disappointed in your scalping after I already bought my show ticket with you as it was đ”
“The live music ticket industry has gotten out of hand where the rich buy all the tickets at face value and then flip the sale 2 to sometimes even 4 times retail.”
“I think the fees are absolutely ridiculous. I paid almost $400 for what I thought was pavilion seats. Turns out, it was a lawn chair on concrete. 114.99 in fees alone.”
“StubHub worked fine. The Atrium garage however had a problem. Because there was no QR code on our ticket we had to call the help desk. This was a problem for the other 25 people waiting to access the garage with us.”
“Stubhub was great. The problem was with the venue at the Atrium garage. Getting in was easy. Getting out we had to call the helpline to enable the elevator to access the garage. We had about 30 people waiting with us.”
“I received my seating tickets on time, but I had an issue with the parking. The parking attendant told me I was overcharged and that he never received the payment. He tried to charge me again for $20 and I told him I had already paid 60 for the parking”
“I had an issue because I'm from the Dominican Republic and to see the tickets I have to Install the Stub Hub App, but I couldn't because the App is not available for my country, so you allow me to buy in the website but can't see what I pay for. This is something you have to improve in rhe near future.”
“the parking was great BUT when leaving i found it tremendously difficult because I had to use the QR pad whatever you call it
I am 73 years old and doing things with my phone is not right for someone my age you should do something about that getting in was hard enough but getting out was terrible”
“I got my tickets in time.
Its frustrating with such a upcharge in feels! What was approximately $50/ ea tickets for 2 days for 2 people after parking & everything was well over $400! And when I purchased parking passes, the pass didnt show up until the day of! Talk about nervous!”
“Easy execution of order.
The tickets were advertised as being in the âon deck circleâ when in reality they were at the opposite end of the visitors dugout, in the first row with a fairly limited perspective. Many of the other seats in that first row were empty, so I felt like I overpaid for the seats that I got.”
“The Stibhub site was great with actual views from the seats to choose from. However the tickets I received were not the ones I picked out. They put me and my family right behind the sound booth. I tried to return the tickets to get the ones I wanted but they said Ticketmaster had until 230pm on the day of the event to get them sent to me. I was concerned that if I waited til then that if there was another issue I would not have time to sort it out with StubHub and Ticketmaster so I cancelled the transfer back to Ticketmaster as just kept the seats behind the sound booth. While our view was obstructed, it was not as bad as I thought and we ended up being under the canopy in case it rained, so that was good. Wishing I would have splurged for closer seats. Seeing Sean Paul up close is necessary!!! I would have preferred not to have all the nonsense of having to contact StubHub and Ticketmaster and having the anxiety of should I wait for them to correct the issue or just keep the tickets they gave me so me and my family donât miss the show. It was an uncomfortable situation to be in for several days.”
