“This was my first ever concert ticket purchase in Canada or through StubHub so I was extra cautious about buying resale tickets online - fearing losing money or not getting tickets on time etc. however with StubHub the process was very smooth and reliable I got the tickets transferred within 24hrs after asking the payment on StubHub. I would recommend the platform to anyone looking to buy/sell tickets online - way safer than marketplaces.”
“Horrible, gave me the wrong seats and refused to refund me. Made me wait so long for “new tickets” we missed the concert. Do not ever buy from them; they are a scam”
“So easy to purchase tickets! If it was for a Stubhub ad popping up on Facebook feed back in February, I wouldn’t have been able to take surpise my fiancé with a kid free date night to one of his favorite bands.”
“Great priced tickets and excellent seats. Purchasing the tickets was easy but downloading them afterwards required downloading the ticketmaster app and took about 10 minutes to follow the steps and create accounts. Not a big issue though, I would still recommend StubHub”
“i listed tickets to a concert by accident i put wrong section from there drop down when they sold it was noticed ,and i reached out immediatley to fix the issue the customer service people did not even know what was wrong tried explaining but got know where.you can only chat online no phone number .now there trying to charge me 500.00 for the tickets being listed incorrectly.stay away from this company”
“I’ve never experienced such predatory seller treatment. StubHub put me on hold for hours until I gave up, clearly designed so sellers can’t contest unfair penalties. They offer zero leeway, even when the situation is clearly beyond your control, and treat honest sellers as disposable. Their “support” is robotic, apathetic, and entirely buyer-sided. Avoid selling here unless you’re prepared to lose money and be stonewalled by a company that profits from your misfortune.”
“We had great experience, for a awesome price! This was myfirst time to a Packer game and to able to afford to take a family group with me was another day of great memories!”
“Tickets purchased through StubHub must be accessed through Ticketmaster, which they don’t tell you when you purchase them. If you have a problem it’s Ticketmaster, you are sunk. I am not able to access my ticket. Ticketmaster says it’s a StubHub problem, StubHub says it’s a Ticketmaster problem they have both told me they can’t help me, so I am out a very expensive ticket. They do not stand behind their products. Do not trust them.”
