“The ticket worked and the customer service was good, but getting the ticket was hard, I had to set the location on another phone to the US in order to download a ticket that was mine. Other than that it was amazing.”
“My initial tickets turned out to be a scam, but Stubhub did everything they promised with their fan guarantee and made sure that I got replacement tickets on the day of the show! Everybody I communicated with was very friendly. Shoutout to Juan. Getting scammed is always a risk when buying resale tickets, but it’s nice to know that Stubhub was looking out for me.”
“We wish the parking pass or email would have listed the physical address of the parking garage, we spent 40 minutes searching and needed assistance from several people”
“I was very afraid when I didn't get the tickets... however I contacted the team and they gave me the info, at the end all went good and the event was AMAAAAZING, glad that found StubHub as an alternative for an event like this.”
“No problems with using Stub Hub. The only thing that made me nervous was I did not receive my tickets until two days before the event. The did come through with no issues.”
“I was able to secure tickets right away by asking for 2 seats together. The software picked out the best seats available, so I was happy. But unfortunately, when I got to the concert , the seats were “wheelchair accessible”??! I never requested accessible seats specifically, as I do not own a wheelchair. But in the end, the manager at the venue found us great seats, so I was again happy. I have been going to plays, concerts and buying online forever…this is the first time this has happened.🤷♀️”
“Everything was great for the most part. I bought my tickets a week before the event and found myself checking my email everyday until 2 days before the event then I finally got the email to accept my ticket. The communication could have been a little better”
