“I didn't have any issues buying my tickets but having to retrieve my tickets through Ticketmaster was a huge hassle. Ticketmaster's app does not work. I've been to 3 concerts in the past 4 weeks and purchased my tickets through Stub Hub for 2 of those concerts and having to then go to Ticketmaster to retrieve my tickets was a dilemma and took forever. So again, the ticket buying process was smooth and easy through StubHub but retrieving the tickets is where the problems start.”
“Last website with tickets available which makes it for me a go to for future events if any other tickets are sold out!
But sadly the service costs are just very high... My 50€ ticket became an 80€ ticket... Take it or leave it...”
“The ease of checking out made me feel relaxed about the process. I haven't had any issues with this company as far as getting tickets go. The pricing for the tickets are more than the ticket pricing, so be aware of that. I understand this is a resell platform, I'm just cautioning anyone coming on here.”
“Would have like to have received tickets somewhat earlier, but in the end I got them, so it all worked out. Can the tickets be sent at least 72 hours in advance? Didn’t like the wait.”
“Great tickets available to the event I wanted. Competitive price. Feature-packed website easy to navigate and use. Wish delivery date for the digital mobile tickets I purchased was not listed as the day of the event. No margin for error.”
“The purchase of the tickets was not complicated and I was able to compare all of the available seats before making my decision. After purchasing the tickets, I was taken to a section where I could also purchase parking passes.”
“Last year we were able to go to four different ball parks and purchase tickets at the gate. It looks like it is a use your phone or "don't go" type of situation now. Since we need to see a ball game in 16 more ball parks to complete being at all 30 ball parks, Arlington and Houston were our first attempts of trying out the system. We were pleased that bringing up our tickets on my phone went without a hitch. Stubhub came through!”
“I really dislike aftermarket sales because it's mostly scalpers buying up all the tickets so real fans can't. I had to resort to StubHub in this instance and everything worked without a hitch.”
“The parking pass I was sold was not helpful at all I had to cancel it it was 5 miles from the stadium with no way to get to the stadium unless I paid for a cab or Uber or Lyft don’t recommend this service by StubHub”
