“I was very afraid when I didn't get the tickets... however I contacted the team and they gave me the info, at the end all went good and the event was AMAAAAZING, glad that found StubHub as an alternative for an event like this.”
“No problems with using Stub Hub. The only thing that made me nervous was I did not receive my tickets until two days before the event. The did come through with no issues.”
“I was able to secure tickets right away by asking for 2 seats together. The software picked out the best seats available, so I was happy. But unfortunately, when I got to the concert , the seats were “wheelchair accessible”??! I never requested accessible seats specifically, as I do not own a wheelchair. But in the end, the manager at the venue found us great seats, so I was again happy. I have been going to plays, concerts and buying online forever…this is the first time this has happened.🤷♀️”
“Everything was great for the most part. I bought my tickets a week before the event and found myself checking my email everyday until 2 days before the event then I finally got the email to accept my ticket. The communication could have been a little better”
“Excellent customer service from your on site concierge team at The Sphere addressing an issue getting my bar coodes up.
On the negative side the obstruction notice was not clear that the dome would be almost totally obscured while sitting in $650 tickets. The picture of the seat locationns were dark and did not reflect the location issues.”
“Everything was transparent except the seat choice. However, the seats selected were good so I can’t complain. I just wish I had a choice because the guy I was with preferred aisle seats because he’s on the heavier side.”
“I had a small problem trying to get my tickets from my emails, but it got resolved. Making it more easier for consumers who are not technically sound.”
