“The customer service from stubhub was fantastic! The seller did not transfer the tix. I was VERY worried because this was a special outing for mt son. Stubhub started a case early that day and my son and I ended up with floor seats! That made the night so much more special for him. Thank you.”
“We purchased "Reserved" concert tickets to a recent event. When our tickets were scanned at the event we found out the seats on the tickets did not exist. The event organizers felt bad for us and allowed us to stay. We were only allowed in the back of "SRO" (Standing Room Only") area. We could hear the music but could not enjoy the live experience. Our reserved tickets were expensive. A supervisor at Stubhub (Sebastián) felt they met their obligations since were able to attend the concert. No refund was offered. We paid for a first-class experience and were relegated to the baggage storage area. Do not give Stubhub any of your money or business. They are engaging in deceptive business practices and will not honor their customer satisfaction pledge.”
“The 135 dollars I paid for parking was not worth it.. they had me park in a garage that I had to go around like 4 times to find the right entrance because they kept giving me wrong directions. And all the construction didn’t help at all.. bad experience not worth the money.. on a positive note the concert was awesome. But parking sucked”
