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Stubhub Reviews

3.8 Rating 9,212 Reviews
69 %
of reviewers recommend Stubhub

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Easy experience getting my tickets. Coldplay was outstanding.
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Posted 9 months ago
Do not buy parking for an event through this site. Complete scam!! The parking lot was 4 miles away from the event in the complete hood. Location was misstated purposely on the site.
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Posted 9 months ago
Generally StubHub is good. However if you are buying any event tickets from StubHub, DO NOT BUY ANY PARKING 3RD PARTY PARKING PASS FROM STUBHUB. It is a scam! I bought a parking pass for Citi Field in Queens NY and the email I received stated it is a 3rd party parking garage operates in the Citi Field parking lot. However, Citi Field parking lot gate agent told me there is no such thing for 3rd party parking company section. I contacted StubHub support and the support agent told me I would need to go to the location where the parking garage is and ask them how to get the pass for Citi Field parking lot, and the parking garage is located in Brooklyn somewhere. I end up paying extra money for the Citi Field parking and I can't get my refund.
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Posted 9 months ago
Easy purchase, easy access after purchase, and a great concert!!!
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Posted 9 months ago
An excellent way to get tickets for a game! Very happy with our experience.
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Posted 9 months ago
Easy to use; choosing seats, purchasing and transferring great seats
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Posted 9 months ago
Easy Transaction
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Posted 9 months ago
The tickets were great and it was very easy to transfer them into my name.
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Posted 9 months ago
Our tickets were legit!
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Posted 9 months ago
We had an absolute perfect experience with Stubhub!! The whole process of purchasing our tickets months before the event, receiving the email the day before the event with our tickets, and entering the front gate ticketing entrance for the U.S. Open was a breeze! Thank you for making it so easy!!
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Posted 9 months ago
Dishonest and misleading. I thought I was purchasing from Ticketmaster, unfortunately it was stub hub. Due to issues at the venue, hundreds were stuck in lines on the highway and unable to get in. Ticketmaster is issuing refunds, but since I gave money to stub hub they refuse a refund. Basically stealing $800.
Stubhub 1 star review on 19th June 2025
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Posted 9 months ago
Great Service!
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Posted 9 months ago
I've used StubHub many times over the years and I've always been pleased with the service and have never had any problems.
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Posted 9 months ago
Absolutely terrible customer service. They were absolutely no help to my problem & I got screwed over majorly.
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Posted 9 months ago
easy process
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Posted 9 months ago
Poor service . Even wrote to the BBB. Buyers do not use them
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Posted 9 months ago
Love the High Fidelity screening and Q&A with Johnn Cusack!!! Having it in a smaller venue/theater was fantastic, he was right in front of me!!! Thanks Stubhub for the great seats!! :)
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Posted 9 months ago
Easy, Simple to use, love being able to add to my apple wallet, worked perfect at the gate. Also appreciate the correspondence thru purchase to the event. Thanks again Stub Hub!!
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Posted 9 months ago
Great tickets no issues. We were lucky to get season tickets and B1 1,2 are in first row of premier balcony and they have great wait staff checking and delivering snacks and drinks right to your seat.
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Posted 9 months ago
Selection of seats and various prices available, but honestly, my tickets were pricey and should’ve been listed with an obstructed view as unfortunately part of the visuals were missed due to stage set up. But easy to purchase check out and access tickets.
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Posted 9 months ago
Stubhub is rated 3.8 based on 9,212 reviews