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Stubhub Reviews

3.6 Rating 7,754 Reviews
66 %
of reviewers recommend Stubhub

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Stubhub 5 star review on 23rd December 2025
Kristin
Stubhub 5 star review on 22nd December 2025
Anonymous
Stubhub 4 star review on 19th December 2025
Julissa
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 1 star review on 12th October 2025
JL1976
Stubhub 1 star review on 11th October 2025
Anonymous
405
Anonymous
Anonymous  // 01/01/2019
What a horrible experience im going through to get there so called fan protection. Just a heads up dont buy tickets and then sell those tickets and if you never receive your tickets you purchase that you have to give to your buyer because you will be the one who gets burnt I never received My money for the tickets I never received plus I got charged another $500 for the tickets I was suppose to provide to the person I sold them to, so out $900 for not seeing any baseball game and spending hours on the phone to try to get my money back. NEVER AGAIN!!!!!
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Posted 4 months ago
Thank you thank you thank you for this opportunity to be able to one of my favorite artists being able to get tickets truly gave me an experience that I won’t trade for anything else i ever moment was spent well over in happiness thank you truly a summer I won’t ever forget so blessed to have spent it at after hours till dawn Weeknd concert
Stubhub 5 star review on 19th August 2025
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Posted 4 months ago
StubHub is awesome! I always get my ticket no matter what! My ticket buying for Ateez was seemless and easy. But lemme talk about last time because I totally forgot to give a review for Megan Thee Stallion (at least I don't think I did) so last time my ticket wasn't in my account and it was almost showtime and I was on the verge of tears. Well, the customer service fellow (I really wish I remembered his name) managed to get me another ticket that was better than the one I has for no charge. StubHub always comes through for me.
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Posted 4 months ago
I had a terrible experience with StubHub. I bought my ticket for a concert six months in advance and they said they weren’t going to be able to deliver my ticket from the seller until the day of the concert. I bought flights and hotels to see the concert And the day of they weren’t able to contact the seller and had no ticket left for me. The only option they gave me was a refund and I had to go buy a full new ticket that was double the price on Ticketmaster Ticketmaster was much more reliable and I got the ticket right away. I’ve used StubHub a lot in the past and have enjoyed it, but I’m super disappointed that They weren’t able to deliver the ticket they promised. The next day I called to get compensated for the extra ticket I had to buy and all the stress that ruined the concert for me and they would not give me the difference of the new ticket I had to buy they only said they could refund me for the original cheap price. I bought it at and they haven’t even refunded me yet. So now I’m down from two ticket prices when I bought from them in advance. I asked for even a voucher for the extra money that they lost me and they denied me. The service was not helpful and they said there wasn’t anyone else I could speak to and that I should hang up and redial.
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Posted 4 months ago
Easy, simple and good deals!
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Posted 4 months ago
Stubhub is a scam, I made the mistake of buying tickets with them, only to find out minutes later that the same tickets were offered at ticketmaster for 20pct less. They don't allow you to cancel the order (of course, why would they, their business model relies on naive customers like myself). Lesson learned, never again will I do business with this company. Be warned.
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Posted 4 months ago
Our six family members got to sit together for a nearly sold-out game.
Stubhub 5 star review on 18th August 2025 Stubhub 5 star review on 18th August 2025
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Posted 4 months ago
The buying experience was good. The fees doubled the price of the tickets. That part was not good.
Stubhub 3 star review on 18th August 2025
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Posted 4 months ago
Great service! Great price for 5 tickets. Tickets as described! Would definitely recommend STUBHUB! I would not recommend the 4th level during summer, prepare to SWEAT!
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Posted 4 months ago
Easy to obtain great seats for out-of-town guests who have not seen fireworks in a long time (California residents).
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Posted 4 months ago
Everything was wonderful
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Posted 4 months ago
The parking is not great for Excel stadium per its over a 30 min walk one way!
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Posted 4 months ago
The only thing I didn't like was the transfer for the tickets to the wallet. I thought it would be more seamless
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Posted 4 months ago
Great game! Great service from Stubhub too!!
Stubhub 5 star review on 18th August 2025
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Posted 4 months ago
i got my tickets on time and they were very helpful when i asked questions
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Posted 4 months ago
The process was flawless!! Thank you for the ease and promptness of delivery and accessibility
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Posted 4 months ago
The process was flawless!! Thank you for the ease and promptness of delivery and accessibility
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Posted 4 months ago
Easy process! From start to finish it was a great experience
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Posted 4 months ago
3 blocks from stadium, Easy walk to save 25.00
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Posted 4 months ago
Great experience!
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Posted 4 months ago
Stubhub is rated 3.6 based on 7,754 reviews