“I bought tickets and never received them and the concert is today and they still have yet to refund my tickets so I can purchase more from another company . I also paid for parking through stubhub and I did receive those tickets but I can't use them without my concert tickets this company is a huge scam buy your tickets elsewhere they will not refund if your tickets are not delivered this has been a huge headache I'm out almost $200 for this horrible customer service”
“I bought 2 tickets on stub hub and did not get the tickets. Floor seats center stage row f. I did not receive them . I was on the phone for over 2 hours with the. They still would not understand that I did not receive them . They said they would call me back 2 hours from the start of the concert. I had a hour drive plus parking and getting in the arena. I will never use them again.”
“Bought tickets to Motley Crue for a residency they're holding in Las Vegas. THEY changed the dates and automatically assigned us a date that we are not able to go due to a work commitment. They say our only option is to go to the date they rescheduled or resell them. That's bad business. There should be an option for a credit or to change the date to a different one during the residency.
NEVER AGAIN will we buy from StubHub. Now we have airline tickets, hotel, PTO, dog kenneling, etc.”
“They charge you undisclosed fees ($40 additional fees for a $29 ticket).
No customer service. had to dispute the transaction.
Stay away as far as you can.”
