“Easy to locate event and tickets desired. Quick and secure transfer of tickets to my account. No problems experienced. Will continue to use Stubhub for all of my ticket purchases in the future.”
“It was a seamless and easy process to purchase a parking pass. Information provided was accurate and helpful when I arrived at the location. The only issue I had was the amount I was charged. I saw three different amounts between StubHub and the proprietor of the parking spots. Overall I’m very satisfied.”
“tickets were good, great price and I like to see where I was sitting. However, the ticket asked if I wanted parking, which I did, and I purchased parking as well. it came separate and the parking garage it sold to me was almost 4 miles away from the stadium! it did not say that when I purchased it; only after I did did I get the location.”
“Parking was super easy and staff was great! We parked in lot 2. Not the lots fault however we wished we could’ve made a right out of the lot but police had it blocked.
One block walk up Abbott and tons of tailgaters for fun on your walk over.”
“Parking was the worse but, after we found the correct parking lot. Everything else fell into place. Overall we had a great time. Would definitely go back.”
“Made a last minute decision to take my boy to see the UCONN women's basketball team, and the experience was seamless -- in five minutes, we were all set. The parking add-on was problematic, which was frustrating, but StubHub resolved that situation quite swiftly afterwards.”
“Scam me for $1500
SCAM! Don't buy your ticket here! Especially if you are looking for soccer world cup tickets!! Bad customer service! No refund! No exact date to get the tickets! No immediate booking # or tickets.”
“I purchased parking through StubHub. When I received a message afterwords it stated that the parking was 2.5 miles from the venue. I called customer service and let them know that I needed to park in a handicap spot in the main lot. I had paid more an it cost to park in the main venue lot to park in a lot far from the venue that I could not use. I therefore had to pay to get into the main lot in addition to the money I wasted on StubHub.”
“Absolutely unacceptable – avoid at all costs
I purchased 4 tickets through StubHub and never received them.
I followed up all week via email and online chat and was constantly reassured that my tickets would be delivered. Even on the day of the event, while travelling to the venue, I contacted StubHub multiple times and was repeatedly told “the tickets will be sent shortly”.
Only one hour before the event started, after endless chasing, I was finally told that there were no tickets. They had either sold them to someone else or double-booked them.
This is beyond disappointing — it is grossly negligent and feels like a scam.
Because of StubHub’s failure, we had to turn around and go home, with heartbroken, disappointed children, as the event was completely sold out and there was no way to replace the tickets at that point.
Do NOT use this platform in any way.
You cannot trust them, their reassurances mean nothing, and they leave you stranded at the last minute with zero accountability.
Worst ticket-buying experience I have ever had.”
