“False advertising games in the stadium I chose. Customer service tried ask for screenshots of the experience to verify if it was true. Why would I have screenshots of my mobile online experience? They refused a refund for 45 minutes while I continued to tell them I wanted to speak with a supervisor.”
“The price was great. Second time I have used stubhub for tickets. It was easy on the site to see what seats were available and were I would be sitting. This time I had to get onto a different app to get my tickets and there it said I had to wait until the day of to see the tickets and I could not upload to my apple wallet even though it said I could. This was a bit stressful waiting to make sure they came through. Last time was a bit better instruction and I was able to see the tickets before.”
“My first time ordering tickets thru this site. I love that they went to my phone and it was really easy pulling them up before I got in line. I got an email about an hr before we got in line reminding me about the clear bag policy also”
“The service was everything i was offered, valid tickets, tickets on time, a customer service answering all my doubts, Stubhub works really good. The EXTREME and REALLY Overpriced tickets were something that i agree so that's a different situation, there were no available tickets on the official method so i have no other option to get in here.”
“I received my seating tickets on time, but I had an issue with the parking. The parking attendant told me I was overcharged and that he never received the payment. He tried to charge me again for $20 and I told him I had already paid 60 for the parking”