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Stubhub Reviews

3.4 Rating 5,694 Reviews
59 %
of reviewers recommend Stubhub

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Stubhub 1 star review on 17th September 2025
Mike
Stubhub 1 star review on 17th September 2025
Mike
Stubhub 5 star review on 17th September 2025
Anonymous
Stubhub 1 star review on 16th September 2025
Anonymous
Stubhub 5 star review on 16th September 2025
Sarah T
Stubhub 5 star review on 16th September 2025
Wayne B
Stubhub 5 star review on 16th September 2025
Wayne B
390
Anonymous
Anonymous  // 01/01/2019
Stay away from them you will think you’re just buying a ticket and you will suddenly get emails about other things you have purchased along with that ticket. Buyer be very aware. There are other better ticketing agencies to go through this place should be outlawed.
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Posted 3 weeks ago
It was so easy to purchase the tickets. They were sent right to my email and easily accessible when we got to the game. I will definitely use Stubhub again and recommend Stubhub to my family and friends.
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Posted 3 weeks ago
This company is total trash, whenever you call you get someone that can barely speak English and can't help. The recommended filter is a total scam that blocks your listings unless someone knows that the filter is on. The fees are crazy for both sellers and buyers.
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Posted 3 weeks ago
This was my first time to use Stub Hub. Unfortunately, I did not understand that I would not get my tickets right away. I was very nervous because I just was not clear on how it worked. The tickets were ready a full day before advertised. So, if I had understood that and chosen to go ahead and get the tickets through Stub Hub then I would have been satisfied. I believe that there should be a clear explaination of how the process works before you reserve and pay for the tickets!
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Posted 3 weeks ago
Worse customer service ever. Purchased tickets and paid using PayPal, I later learned that my tickets were cancelled. Contacted stubhub who directed me back to PayPal to only later find out that stubhub was indeed paid in full. Stubhub has told me that my case was expedited and being looked into, that was over a month ago with still no answer except to keep waiting. I’ve provided them with all receipts and proof of purchase. The concert is in 5 days and sadly I’ll probably miss the event because stubhub has poor response times and customer service.
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Posted 3 weeks ago
The transaction was easy and safe and everything went well! We will use again.
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Posted 3 weeks ago
This is my second time using Stubhub for tickets I highly recommend anyone to try this sight for great tickets its safe and you get results right away! 5 stars from me!
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Posted 3 weeks ago
This is my second time using Stubhub for tickets I highly recommend anyone to try this sight for great tickets its safe and you get results right away! 5 stars from me!
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Posted 3 weeks ago
Only issue was how long it took to release my tickets. From purchase to receiving was about 3 months. Otherwise , great venue, great show and great music
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Posted 3 weeks ago
Quick and easy process, seats were great. Would definitely sit there again.
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Posted 3 weeks ago
The buying experience for this parking pass was easy, but the download to my Apple Wallet failed for reasons unknown. After it failed, I lost the ability to make a second attempt. I went back through the steps multiple times and even tried workarounds from your Help page, but nothing worked. Fortunately, the worker at the garage entry barrier allowed me to enter based on the email from StubHub and the CFG (Baltimore) Arena. This was frustrating especially as the event tickets bought through Stubhub worked just fine.
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Posted 3 weeks ago
"Buying the tickets was super easy, and even though it can be a bit anxiety-inducing not having them right away, they arrived within 3 weeks without any issues, and adding them to my wallet had everything ready to go! It was the best concert of my life!!! Thanks, thanks, thanks!!!!"
Stubhub 5 star review on 27th August 2025
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Posted 3 weeks ago
It was quick & easy to purchase our parking passes.
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Posted 3 weeks ago
We were so thankful to get these tickets! Thank you to the seller and stubhub for facilitating this opportunity!!
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Posted 3 weeks ago
I love the value StubHub provides!!! It’s always so easy to purchase and takes no time at all…I even enjoy StubHub checking up on the customer after the fact to ensure they had a great time!!
Stubhub 5 star review on 27th August 2025
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Posted 3 weeks ago
Great experience
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Posted 3 weeks ago
The whole process was quick and secure. I bought the tickets on stubhub and the tickets were updated on Ticketmaster which was the official partner for the Oasis tour. The whole thing went through without any hassle.
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Posted 3 weeks ago
The whole process was quick and secure. I bought the tickets on stubhub and the tickets were updated on Ticketmaster which was the official partner for the Oasis tour. The whole thing went through without any hassle.
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Posted 3 weeks ago
Me cancelaron mis boletos cuando iba a entrar al estadio no
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Posted 3 weeks ago
Easy to use. Confusing that US$ are in communication/email confirmation but you do get charged on credit card the actual CAN$.
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Posted 3 weeks ago
Stubhub is rated 3.4 based on 5,694 reviews