“I have been trying to get a refund from them over 2 years for a concert ticket i purchased from them that turn out to be fake according to concert venue.They keep giving me the run around.”
“It was great being able to make 4 payments using PayPal . StubHub understands that you can't always come up with the entire ticket price when tickets are available. Especially today!! Thank you for making another concert a reality!!”
“I ordered from Stubhub, and accidentally used a wrong email address! Even after reading a note in bold to “make sure your email is accurate!” I panicked and called once I realized my error, they fixed everything and assured me that all was well. The customer service experience was top notch! Thank you Stubhub! Oh, and the concert was fantastic!”
“While accessing our tickets to enter the concert went smoothly, I did have quite a lot of trouble downloading them in the first place (even with the help of a friend and the support on the phone.)
Also, I don't know if this is the correct venue to state this but the ADDED FEES were ridiculously astronomical. We bought expensive high end tickets on the floor and the fees were nearly equivalent to the cost of one ticket! And the "seats" were narrow folding chairs. The medium size man seated next to me was unable to keep his shoulder from touching me.
Just what is the justification for additional fees?”
“Hi Stub Hub's app was easy to navigate and I got the tickets easily. Their emails were cordial and helpful. I am VERY satisfied with Stub Hub and plan on continuing to use them.”
“This was a seamless purchase that was completed in just a couple of minutes.
Tickets sent to my phone, scanned at the gate and the seats were as described.”
