“I got a great seat for an awesome show at the last minute. The ticket price was cheaper and better than anything the Bowl was offering for open seats. The process was easy. I'll definitely consider StubHub for future last minute concert ticket purchases.”
“Do not buy from stubhub. 3 months ago I purchase VIP tickets for $1147 buy stubhub messed up the listing and I got row 18 rather VIP row AB OR C.
I called them immediately and at least 30 times after and it’s been 3 months and they keep telling me there is nothing they can do do.
No protection, and when escalation gets the info through the lack of information it’s denied by them.
DO NO RISK PURCHASING THROUGH STUBHUB. THEIR CUSTOMER SERVICE IS TERRIBLE”
“Using StubHub was pretty easy in general but there probably should be an optional site for seniors or those who are not tech savvy. For instance it’s important to let customer know that tix are digital ( no paper) & that parking & admissions are delivered separately.”
“StubHub is nothing short of amazing. I always get my tickets here! I’ve been from New York to London and they have never let me down. Thanks StubHub for all the memories. We will always use you!”
“Scammers. Said they sold my tickets. No email advising or a notice to transfer. Actually deleted my tickets a day before the event. Took 300 dollars. Avoid.”
“Very happy with my Stubhub experience. Sleep Token sold out on Ticketmaster within hours for my area so I was told to try Stubhub. The tickets were priced the same as Ticketmaster (or a little less) and it was super easy to purchase them. I did get concerned when the seller took 5 months to transfer the tickets to me but they were legit and easy to access once I did receive them. Will use Stubhub again!”
“From order to delivery of tickets process was easy. Instruction & communication clear.
Great "warranty" covering tix. The only reason for 4 stars... the FEES!”