“Who ever help
me in the customer service messeges! saved my night, my tickets were not downloading 10 min prior to the game. and she was able to make it work and send them via pdf to my email! great great customer service”
“First time using StubHub. The website was really easy to use. And the prices were quite reasonable. Maybe it’s required by law, but I loved that the displayed prices were all-inclusive of fees and markups.”
“My original tickets I purchased did not come through. Throughout the entire drama, StubHub was on it, communicated effectively with me and the original seller. The original tickets did not come through, so StubHub honored my purchase by substituting upgraded tickets which I greatly appreciated. We had a fantastic time. Thank you StubHub for your due diligence.”
“By far the worst experience dealing with stub hub. Sold tickets on stub hub and there policy is 5-8 Business and still haven’t received my funds for the tickets I sold and this is the 11th day.. customer service has no answers but just telling me to wait.. no explanation on why my funds haven’t been received.”
“Complete scam. The seller scammed me and didn't provide a ticket. Stubhub did not provide me a new ticket since it is way too expensive since the event is much sooner now. I ended up spending 200$ more which stubhub should be paying for instead.”
“We found out we didn’t have tickets to Bills game while sitting in the parking lot . We purchased tickets 4 months before game. Al they said they could do is refund our money, which we still haven’t received ($882) . We found tickets on ticket master which were delivered in minutes. Don’t go here , customer service is terrible.”
“The offering of Parking was a great deal! Secure lot with Valet. Price was terrific! Approximately 1/2 of what I would have paid if I waited until the day of the Show. Lot was only 5 minute walk from Venue & exiting took no time at all. Save a buck (& time!) & buy Parking in advance.”
