“I purchased my concert tickets and parking pass tickets with Stubhub and had a great experience buying my tickets the only problem I had was with parking but over all it was great and John Legend gave an Awesome show”
“Tickets to an event were easy to purchase. Had the tickets immediately transferred to me. That was a great experience. However, NEVER buy a parking pass through StubHub. Mine never showed up. Every time I inquired, they said it would show up closer to the event. I finally got through to a person while I was driving to the event. The seller never sent the ticket. They could have told me this way earlier so that I could get a refund. They sent me a new parking pass, which I accepted because I was driving to the event and just assumed it would be an equivalent pass. The spot was a long way from the venue. I ended up going over to Spot Hero and buying another parking pass close to the venue.”
“Stubhub made it easy for me to buy a last minute ticket to a football game allowing me to see a friend twirl her baton with the UK marching band. The ticket I purchased was one of a block of season tickets. The ticket owners made me feel very welcome. It was a fun night.”
“I ordered platinum parking passes that were never emailed to me. I contacted customer service and was given gold parking passes instead. This was the option I was given and it was at the time the event started that I had to choose the downgrade. I contacted customer service to get refunded the difference and all I was told that it was policy. But at what time, did I have to read the policy when I was at the gate being denied entry for not having the email. So hastily I chose the option of gold passes. StubHub did not offer any compensation even though their policy states comparable or better.”
“great and smooth transaction of both parking and tickets. Great when it all comes together easily. Plus, game of the year and great catch with an IU win”
“Received constant support as promised until I was in the stadium. The customer service is easily reachable, and they check the validity of the tickets for you.”
“Entire process was easy seamless and self-intuitive, the tickets were excellent the vantage point was exactly as depicted on your website, the seats were wonderful, the experience was over the top.”
