Login
Start Free Trial Are you a business? Click Here

Stubhub Reviews

3.1 Rating 3,935 Reviews
53 %
of reviewers recommend Stubhub

Write Your review

Stubhub 1 star review on 23rd July 2025
CMTHOMAS
Stubhub 1 star review on 23rd July 2025
CMTHOMAS
Stubhub 5 star review on 22nd July 2025
Anonymous
Stubhub 5 star review on 22nd July 2025
Anonymous
Stubhub 5 star review on 22nd July 2025
Anonymous
Stubhub 5 star review on 22nd July 2025
J Allen
Stubhub 5 star review on 22nd July 2025
J Allen
323
Anonymous
Anonymous  // 01/01/2019
Ease of use
Helpful Report
Posted 1 month ago
Easy to maneuver and purchase tickets.
Helpful Report
Posted 1 month ago
It was a first for my daughter and I, and we loved it, going back next year and we’re making this even a family tradition. Montreal F1 experience is the best!!!
Helpful Report
Posted 1 month ago
Easy to use process. Seamless ticketing.
Helpful Report
Posted 1 month ago
Easy to purchase and efficient delivery of tickets.
Helpful Report
Posted 1 month ago
Tickets & seating area was great. Great price. Shea was filled with energy lol citifield lol. & the METS won!
Helpful Report
Posted 1 month ago
I have been trying to get a refund from them over 2 years for a concert ticket i purchased from them that turn out to be fake according to concert venue.They keep giving me the run around.
Helpful Report
Posted 1 month ago
All worked well and tickets received fast.
Helpful Report
Posted 1 month ago
Tickets were as stated.
Helpful Report
Posted 1 month ago
It was great being able to make 4 payments using PayPal . StubHub understands that you can't always come up with the entire ticket price when tickets are available. Especially today!! Thank you for making another concert a reality!!
Helpful Report
Posted 1 month ago
It was easy to buy tickets and getting into the venue was smooth.
Helpful Report
Posted 1 month ago
Fast and efficient transaction. Thank you
Helpful Report
Posted 1 month ago
It was easy to order tickets. I got updated emails about my order.
Helpful Report
Posted 1 month ago
I ordered from Stubhub, and accidentally used a wrong email address! Even after reading a note in bold to “make sure your email is accurate!” I panicked and called once I realized my error, they fixed everything and assured me that all was well. The customer service experience was top notch! Thank you Stubhub! Oh, and the concert was fantastic!
Helpful Report
Posted 1 month ago
Terrible customer service, bought resale tickets that aren't available til day of show to access, makes zero sense
Helpful Report
Posted 1 month ago
Stubhub provided me with last minute Coldplay tickets. Thanks. Highly appreciated
Helpful Report
Posted 1 month ago
Straight forward
Helpful Report
Posted 1 month ago
Easy to receive my tickets. Would use Stubhub again
Helpful Report
Posted 1 month ago
All my expectations were met. Services and staff on top it was such a great experience.
Helpful Report
Posted 1 month ago
While accessing our tickets to enter the concert went smoothly, I did have quite a lot of trouble downloading them in the first place (even with the help of a friend and the support on the phone.) Also, I don't know if this is the correct venue to state this but the ADDED FEES were ridiculously astronomical. We bought expensive high end tickets on the floor and the fees were nearly equivalent to the cost of one ticket! And the "seats" were narrow folding chairs. The medium size man seated next to me was unable to keep his shoulder from touching me. Just what is the justification for additional fees?
Helpful Report
Posted 1 month ago
Stubhub is rated 3.1 based on 3,935 reviews