“I did not receive my tickets and it took forever to get a refund. The customer service agency is manned by foreigners that just keep saying they are "escalating" your issue and say that you need to "wait" another hour. Save yourself the time and hassle and don't purchase tickets through Stubhub.”
“The location so close to the stadium. The only negative issue was the difficulty finding the entrance to the parking facility vs. the address found in Google.”
“After multiple attempts, countless hours on the phone with StubHub and Ticketmaster, who actually was providing tickets from Stubhub, it took act of God to finally get my tickets. Stubhub constantly claimed that it was Ticketmaster's problem, or my browser, or my account, or other things. I will never use Stubhub in the future.”
“Bought tickets and event got postponed. Tickets got updated but when I tried to transfer to a friend it was impossible. Customer service told me to remove my tickets from my Apple wallet and then they couldn’t get them reloaded. So after a hour on the phone I now I have no tickets, no order history, and no transfer. They are looking into it 😵💫”
“A great concert, but not a great understanding of lyrics because he lowered his voice so much. He must remember that half the fans there were wearing hearing aids. It was not a crowd of folk in their 20s.”
“A great concert, but not a great understanding of lyrics because he lowered his voice so much. He must remember that half the fans there were wearing hearing aids. It was not a crowd of folk in their 20s.”
“Tickets were available and easy to purchase. Getting the tix was a bit confusing, with different messages from Stubhub, Ballparks app, and Ticketmaster.”
“I ordered a parking pass for Saturday but was sent a Sunday parking pass. contacted customer service, returned the parking pass for Sunday, still waiting on a response as to when I will get my money refunded.”
