“While the heart attack of receiving an email ON THE WAY TO THE CONCERT saying that our seller wasn't able to deliver the tickets (I'm confident they sold them for more), Stubhub did automatically replace them with better tickets. But the hour it took for confirmation of where those seats were, and to be able to access our tickets was a bit of a cardiac arrest. The only advice I have is that Stubhub should verify the seller's delivery well in advance of the event to avoid this last-minute stress.”
“Other than the ridiculous complexity of resetting my StubHub account, the purchase was very good. I appreciate that the prices posted are inclusive of fees!”
“We got the tickets fine but the parking was a joke!!! It said it was a 15 minute walk. Very misleading! According to Google Maps it was a 29 minute walk. It was 1.7 miles to the event! We had to hire taxis to get us to the event and back to our car. I called and complained but no refund under a 30 minute walk. Also, when I ordered the tickets, it didn’t give me a chance to bypass the parking. I’ll never order through stubhub again!!”
“I purchased a last minute ticket the day of a concert with no issues. I received the mobile ticket almost immediately and enjoyed my great view of the show.”
“I was happy with the Stubhub portion of the purchase; issues with the link to parking pass purchase and retrieval. After getting downtown we tried to cancel the parking pass but it was so difficult a process we abandoned the effort because of the frustration.”
“An amazing experience. Visiting from overseas and wanted to make the hockey special. Stubhub was great at showing where there were seats available and purchasing was so quick and efficient.”
