“I had purchased two Lewis Capaldi tickets using StubHub for the April 29th Red Rocks show. The deadline for the seller to transfer was 4:30 pm vlthat day . Right at 4:30?I was asked by StubHub if I received the tickets. I replied “no” and immediately I received an email with an offer of two replacement tickets which were even better I replied”yes” and they transferred those two tickets to me.
Great service and communication by Stuhub!!”
“Seat availability and choice was good. Price was higher than TickPick by about 30% for the same tickets. I made the mistake of not checking TickPick before making the StubHub purchase.”
“Original tickets were not released prior to show, Stubhub notified me us this 3 hours pre show. Although it was a little stressful and chat not perfect, Stubhub found us excellent seats and we thoroughly enjoyed the show. Thanks Stubhub! Not sure how this would have been handled if we had sourced tickets elsewhere.”
“When I made my purchase I had selected specific seats (row/section) and the tickets that I received were for the same level but completely different row/section. We received an email that our tickets were “upgraded” but I preferred my original selection as we were attending the concert twice and wanted a different view. With this “upgrade” we ended up with the same view both nights. Extremely disappointing but the ticket transfer came quickly after the transaction so that, we appreciated.”
