“Poor Customer Service and resolution. They don't care about the consumer and they don't have anything in place to resolve or correct issues and errors on their end. Hence no refunds. The customer service department is in another country outside of the U S. and all they do is lie to you and repeat the same scripted statement over and over again. Asking to speak to a manager for overrides is the same outcome as speaking to a rep. I will never use them again and I will encourage anyone I know not to use them.”
“I think the fees are absolutely ridiculous. I paid almost $400 for what I thought was pavilion seats. Turns out, it was a lawn chair on concrete. 114.99 in fees alone.”
“Everything was perfect. We had really comfortable seats in a partial box. Wait staff was attentive and efficient. Private bathroom had no lines and departing the venue was easy. Great experience!”
“StubHub is easy to use and for the most part the experiece has been good. Just be aware you may not get your tickets until the last minute and it’s risky if you are traveling a distance to the event. They warn you of this and guarantee a refund but it is nerve wracking.”
“The use of the tickets on the mobil app was very user friendly. The only issue that I had was not being able to transfer parking passes to my Customers. I sent them a screen shot of the QR Code and that worked, but we had no idea if it would.”
“Getting tickets through stubhub was an easy process. Purchased a parking pass, and wish it would have been better for the parking details. It appeared closer than it actually was. Walked about 1 mile to get to stadium.
I have purchased concert tickets and game tickets multiple times, always my go to”
“NEVER purchase your parking tickets through stubhub! You pay extra but come out of event and vehicle completely blocked in. Vehicles in front and in back of us. Had to wait for Vehicles to move. Lot was not monitored as advertised!! Not lighted!! Completely wasted money buying from stubhub.”
