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Stubhub Reviews

3.6 Rating 7,805 Reviews
66 %
of reviewers recommend Stubhub

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Stubhub 4 star review on 30th December 2025
Anonymous
Stubhub 4 star review on 19th December 2025
Julissa
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 1 star review on 12th October 2025
JL1976
Stubhub 1 star review on 11th October 2025
Anonymous
Stubhub 1 star review on 11th October 2025
Anonymous
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Anonymous
Anonymous  // 01/01/2019
Online e-ticket purchase and delivery via email providing QR codes for event venue entry was easy with no problems.
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Posted 6 months ago
Really good communication! Thank you :)
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Posted 6 months ago
Everything worked fine
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Posted 6 months ago
The ticket was easy to purchase and download.
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Posted 6 months ago
I've both purchased tickets and sold tickets on Stubhub. They don't usually have the high resale fees of say, Ticketmaster, and I can typically find a great deal for an event. I recently bought tickets to Simple Minds on Stubhub (fun show!) since tickets were otherwise being sold only to certain credit card holders. I have complete trust in Stubhub and will continue to frequently them whenever I absolutely have to see a show!
Stubhub 5 star review on 12th June 2025
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Posted 6 months ago
one of the best shows ive ever been to. unreal production and performance from this artist. Seats were great.
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Posted 6 months ago
Delay in transfer of all FIVE CMA Fest tickets by the Seller to me was promptly followed up by StubHub Consultants. All was well prior to the event.
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Posted 6 months ago
StubHub was easy to work with - they got us the perfect seats - tickets were sent directly to my iPhone which made it easy to transfer to the others going with us. We truly had a great experience & use StubHub every time we go to any big show.
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Posted 6 months ago
Easy! Great seats
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Posted 6 months ago
Tickets were sold out via Ticket Masters. I really really wanted to go see Carla Ann Harris so I went to the faithful. Stub Hub. It looks like there were three Tickets available. There was no one more happier than me when I found the Ticket at the wee hour of the morning. Thank you Stub Hub for enabling me not to miss that memory. I am elated a d grateful to the Sub Hub staff for all they do to help us make memories.
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Posted 6 months ago
All was perfect. We've got our tickets in time and the concert experience was the best ever. Great job Stubhub!!!!
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Posted 6 months ago
Purchasing through Stubhub was very easy to do. The tickets were delivered to my e-mail immediately upon purchase and I was very pleased with the experience. I will continue to use this service for my ticket purchases.
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Posted 6 months ago
Las Vegas is hot in June, and I was not very happy with how you all did not communicate to us not to bring small purses to the concert but conveniently had arranged a bag check area for $20 with huge lines, especially after the concert. Now we know that only 1% of the bags that were brought could meet such a small size criterion. Just seemed like such a diabolical way to earn extra money from the patrons. Shame on you or whoever planned this.
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Posted 6 months ago
We did get two tickets for Good Night and Good Luck, but Stubhub failed on quality assurance. They described the mezzanine seats as having a clear view of the stage, when in fact we could not see the singer and band on the right side. Stubhub blames the theater for that. We could not second-guess that judgment because Stubhub didn't tell us the seat numbers until the tickets arrived on the afternoon of the performance. Take responsibility, Stubhub!
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Posted 6 months ago
StubHub is easy, to the point where you look for the ticket you want you hit the button you pay for it and you’re done
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Posted 6 months ago
Got the mobile tickets on time, a good seat at a reasonable price, compared with other resellers. Very happy with my purchase. There was an option to resell on stubhub if I had changed my mind or couldn't go.
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Posted 6 months ago
,No problems at all. I’ve bought several ticket packages through Stubhub and, while they are rather expensive, I have never had any problems whatsoever.
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Posted 6 months ago
Awesome experience with purchasing tickets i will surely do it again. Anyone who wants to buy tickets for events i recommend stubhub. They make it so easy and right for everyone.
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Posted 6 months ago
This process of buying and receiving tickets online and on phone is extremely stressful. I never know that it will work and waiting until last day to receive any thing is stressful. I have received e-tickets that we're not what I have ordered. I got in with printed receipt, but some one claimed I paid for. The policy of hiding extra fees is wrong, I have no confidence that the whole process will work.
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Posted 6 months ago
I bought 2 tickets to see Chicago for $306.42. Processed my payment before I noticed the $124.94 service fee which is ridiculous. Their service fee for my parking permit was almost as much as the permit itself. Started to sell them back and they offered a measly $175 for both. That probably didn't account for more service fees. Stubhub is a ripoff and I wouldn't recommend it to anyone! My advice contact the venue and cut out the middle man.
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Posted 6 months ago
Stubhub is rated 3.6 based on 7,805 reviews