“Stub hub assured that ticket will arrive 3hrs before and we were at the event and didn’t arrive i have to call them with anxiety was very high that moment and told us that the seller didn’t fulfill the tickets Very disappointed with them. It sucks to remember that feeling, supposed to be we have a good seat but offered a general admission. only. We were standing and i have senior with me that time. And never paid us the difference. Didn’t have a choice but to accept the new ticket because we were already there. Who else happened that to them? The only consolation here was the concert was the best.”
“I spent $700 on tickets .when i got to the event I went to will call and there were no tickets. I ordered 3 3 day event tickets there were 10 pit passes waiting for me. I called and was originally told I would be reimbursed but they never did so I continued to call and they got more rude and nasty each time I called all I got was the run around. They are a Rip off and Rude”
“Buyers Beware! I purchased tickets on May 18, 2025 for a concert scheduled on July 19, 2025 and received an email from StbHub a few weeks later, which included a link for me to accept tickets. However, the link was no longer active. I called Customer Service and was on hold for 81 minutes and still the issue was not Resolved! Thus, I visited Ticketmaster website and received an email the Same Day to accept tickets. This was a seamless process.Please Buyers Beware of purchasing tickets from StubHub. BTW, not until after I reported StubHub to my credit card is when I received an email from StubHub requesting that I accept tickets the day before the concert. Really? Again, Buyers Beware!”
“The tickets had an obstructed view of all of the screens. So we were in the nosebleed section as expected but couldn't see the artist on the screens because they were obstructed by stage lighting.”
“buying my ticket from Stubhub was a seamless transaction!!!!!
it was added to my Ticketmaster account in less time than was predicted and I had no problem using that app to show my ticket at the venue.
I will definitely use Stubhub in the future!!!!!”
“Bought Paul Simon ticket, easy, fast, ticket displayed easily for scanning at Seattle venue. Service fee was not exhorbitant, which I was not expecting, as show was TcktMa$tr affiliated (I think).”
