“The tickets were for General Admission but it wasn't clear what part of the arena we would have access to. A more clear explanation would have been helpful.”
“I bought resale tickets and realized it was for the wrong date. Weeks after purchasing I have not received the tickets. In order to resell them I have to send the tickets to the new buyer. I do not have the tickets so I do not know how I can do that. If they send me the tickets an hour before the concert, I won't have time to resend them to the new buyer. I would then be responsible for not sending the tickets. Awful customer service and awful policies. Dont buy from them”