“I used Stubhub for the first time and it was great!!! We were emailed our tickets on the exact date that we were given after we purchased our tickets. It was so easy to transfer them into my Ticketmaster account. Totally recommend! Thank you Stubhub!”
“The parking garage that we got from Stub Hub was a long distance to walk. There were 2 parking garages next to the event. For my next venue I ordered directly through the event center. Never again will you receive my business.”
“Shame that third party companies like this are used to facilitate ticket brokers… and resell tickets at inflated prices. And then charge insane fees for the tickets. Almost 150 dollars worth of fees for two tickets for a concert! And stubhub is just the mechanism to allow it to happen… so you are waiting on the broker to make your tickets available, often only hours or days before the event.”
“Never bought football tickets from a third party and was anxious about receiving them.
Received via email day before game and easily downloaded to use on phone.
Only criticism would be the extortionate mark up on ticket prices. Ticket stated €39 but was charged £282 for two, bit excessive!!”
“There was a problem with the ticket from stub hub working . I had to pay again at the venue. I contacted stub hub and they were very helpful . The extra payment was returned promptly. Great customer service after the sale.”
“Process was seamless. Presentation good, seats accurate.
Fees exorbitant, even though expressly stated. Fees of over 30% of the price I paid are WAYYYYY out of line.”
“Great way to find last minute tickets to events. Only issue I have is ticket transfer isn’t immediate. We had to wait outside the venue for 15-minutes after it already started to get the ticket transfer.”
