“It was easy to pick good seats from
Your site and easy to purchase and redeem the tickets. The excessive fees per ticket made the tickets expensive so unfortunately we can’t afford to go more than once a year. The fee for 3 tickets was more than a ticket and since we are usually a family of 5, well actually 7 counting daughter-in-law and granddaughter. Broadway even in Indy is too expensive to go more often but we would like to see more shows and concerts. Wicked was super awesome and we loved it! The venue was clean and nice and staff very friendly. The sound of was great as well. Lower the fees and you’ll have more folks buying tickets to all the events you’re associated with!”
“Bonjour, je suis très satisfait avec la facilité et les communications concernant l'achat et la prise de possession de mes billets.
Par contre, il nous a été impossible d'accéder au stationnement avec mon achat d'espace et nous avons été obligé de payer pour un autre stationnement. (le préposé nous dirigeait à une adresse sur University, endroit où il n'y avait aucun stationnement)”
“Great price, email instructions easy to follow. It was my first time buying tickets through the app so I was a little bit unsure as it took longer to get the email with the tickets information and instructions on how to get the tickets on your phone but it was worth it. You have 10 min from the moment you choose the tickets to complete the purchase than you get an email notification with your order number and have to wait for email instructions. Once you get it, asked to download FIFA app, your follow instructions to create an account with the email provided, you choose your own password than you get an access code via email and once you’re sing in you get to see your tickets. I got $14 tickets and friends and family paid $65 for theirs so I got a pretty good deal! I’ll be getting more tickets for sure! Thanks”
“Very disappointed – felt completely scammed by StubHub
I purchased a $173 parking pass on StubHub just an hour before soccer event in Philadelphia .When I arrived at 9:10 PM, all gates were closed except Gate Q. There, the staff scanned my pass and told me it had already been used three times earlier that day. The manager confirmed it was invalid and also said they do not work with StubHub. Then they offered to let me in if I paid another $30 in cash—completely unprofessional and shady.
I spent over 40 minutes trying to resolve it, called StubHub customer support, and was repeatedly put on hold. I couldn’t get through to anyone in time and eventually had to leave. I missed the entire event because there was nowhere else to park safely.
StubHub completely failed me. Their platform sold me a fraudulent parking pass, offered no timely support, and ruined my night. I demand a full refund not only for the parking pass but also for my event tickets—I couldn’t attend because of StubHub’s negligence. This was a total scam, and I will never use StubHub again. Hire better support staff and stop selling fake tickets.”
