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Stubhub Reviews

3.6 Rating 7,787 Reviews
66 %
of reviewers recommend Stubhub

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Stubhub 4 star review on 19th December 2025
Julissa
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 1 star review on 12th October 2025
JL1976
Stubhub 1 star review on 11th October 2025
Anonymous
Stubhub 1 star review on 11th October 2025
Anonymous
Stubhub 1 star review on 8th October 2025
Anonymous
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Anonymous
Anonymous  // 01/01/2019
Great seats, great view, great game. Very easy experience to get tickets just a few days before the game.
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Posted 5 months ago
Good price for great tickets, fast transfer, easy to get in
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Posted 5 months ago
Excellent tickets with the use of club areas.
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Posted 5 months ago
Great price, email instructions easy to follow. It was my first time buying tickets through the app so I was a little bit unsure as it took longer to get the email with the tickets information and instructions on how to get the tickets on your phone but it was worth it. You have 10 min from the moment you choose the tickets to complete the purchase than you get an email notification with your order number and have to wait for email instructions. Once you get it, asked to download FIFA app, your follow instructions to create an account with the email provided, you choose your own password than you get an access code via email and once you’re sing in you get to see your tickets. I got $14 tickets and friends and family paid $65 for theirs so I got a pretty good deal! I’ll be getting more tickets for sure! Thanks
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Posted 5 months ago
The service was good and the helpdesk really helpfull.
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Posted 5 months ago
Very easy to see available seats. The view from the seat gives a great perspective on the location.
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Posted 5 months ago
It was easy to get tickets. I was able to access them and they worked as expected.
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Posted 5 months ago
It was a great experience with no issues at all. The tickets were great and I will definitely recommend StubHub to anyone looking for tickets.
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Posted 5 months ago
Very disappointed – felt completely scammed by StubHub I purchased a $173 parking pass on StubHub just an hour before soccer event in Philadelphia .When I arrived at 9:10 PM, all gates were closed except Gate Q. There, the staff scanned my pass and told me it had already been used three times earlier that day. The manager confirmed it was invalid and also said they do not work with StubHub. Then they offered to let me in if I paid another $30 in cash—completely unprofessional and shady. I spent over 40 minutes trying to resolve it, called StubHub customer support, and was repeatedly put on hold. I couldn’t get through to anyone in time and eventually had to leave. I missed the entire event because there was nowhere else to park safely. StubHub completely failed me. Their platform sold me a fraudulent parking pass, offered no timely support, and ruined my night. I demand a full refund not only for the parking pass but also for my event tickets—I couldn’t attend because of StubHub’s negligence. This was a total scam, and I will never use StubHub again. Hire better support staff and stop selling fake tickets.
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Posted 5 months ago
Awesome show! We always get our tickets on time. We always choose StubHub.
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Posted 5 months ago
My wife and I had a great time at Great America Ballpark. The last time that I saw a game in Cincinnati was in 1984 when the Reds retired Johnny Bench’s number.
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Posted 5 months ago
This was a quick and easy transaction and I even transferred my tickets seamlessly. I'll definitely purchase again.
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Posted 5 months ago
500 level seats did not disappoint. Great view as advertised. E-Tickets were made available shortly after purchase.
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Posted 5 months ago
Great seats. Easy process.
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Posted 5 months ago
Great customer service, excellent product and no complaints
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Posted 5 months ago
My husband ordered tickets for FIFA Club World Cup semi-final. Bought them and were waiting for the tickets to be delivered, we had purchased great seats in the closest section to the field available. Got an email one day before the game, claiming they upgraded my tickets because the original tickets purchased were unavailable. They "upgraded" us from the closest section to the nosebleeds. The only solution was to refund me and no recourse for getting the original tickets purchased. We ended up buying new tickets from TicketMaster instead. Keep in mind, we were driving nearly 4 hours away to see the game.
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Posted 5 months ago
Easy to us. Provided you with what your view of the stage would be from where your seat are before purchasing.
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Posted 5 months ago
Wonderful full original rodeo with bucking Broncos, bull riding roping, and barrel riding it was amazing
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Posted 5 months ago
The pricing was excellent, site was easy to navigate and sort by best deal. Plenty of availability and price was even less than the primary sellers website, thank you!
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Posted 5 months ago
I have used you guys many many times. Generally a great experience. Let's face it, you can't get good concert tix from the main ticket retailers. But this was the second time I bought baseball tickets. The first time was for th World Series game. Right before the game, the seller backed out. I did not realize they could do that!! I was panicked! Thankfully, your wonderful customer service rep found even better ones for me, alls well that ends well. This game, when we got up to the ticket person, the tickets would not scan. They read "invalid". I was panicked once again. I had 5 other people with me counting on me. They rerouted me to a special ticket person and she was able to find my purchase and override the error, but that was not pleasant. So, like with most things, there is good and bad. I would not buy anything again that could be purchased on a traditional ticket site. Thanks!
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Posted 5 months ago
Stubhub is rated 3.6 based on 7,787 reviews