“I appreciate it when the purchase goes smoothly. After a costly nightmare of an experience trying to purchase tickets through the Ticketmaster app . I will use STUB HUB solely for future purchases!”
“Everything went well with my 8 tickets, tried to sell 2 and then removed them as a family wanted them. Those 2 tickets were later sold 4 months later after I had cancelled my for sale post. Stubhub said I had to cancel and delete the 2 tickets. Very confusing, had to pay an additional $420 reimbursement to the person that thought they had purchased them.”
“I honestly would steer away from this company. Lack of empathy and business ethics. I purchased two seats selected seats to find out it was general admission. The price on the tickets were 3x cheaper the amount I paid for them. It was a great concert but the principle and misrepresentation and customer service was completely heinous.”
“On two occasions in the last year have purchased tickets through StubHub and neither time received the tickets or was compensated in anyway. Never again will I use StubHub!”
“Stubhub sold me a parking lot space for my event. It wasn't close to the event, and it was a parking lot that wasn't open. It was 6 miles away. It was in a sketchy neighborhood. Stubhub said I couldn't get a refund. I had to pay $30 at another parking lot. Stubhub customer service hung up on me twice. I gave up after that. They lost me as a customer.”
“Terrible service. Bought tickets to the Toronto Maple Leafs. Never received an email that the tickets were canceled. Did not know until we were at the stadium and had to scramble the last minute to buy tickets at the venue. No assistance from StubHub. Was not reimbursed for inconveniences. Will not use StubHub again. Would recommend another service provider.”
“No problems, the only difficulty at my age was transferring the ticket to my cell phone wallet, my daughter helped this old man! All else was easy. Liked being able to get a look at the view from the seats before purchasing.”
“The process to obtain the tickets was smooth and seamless. The tickets available age a wide range of choices. Would recommend using Stubhub for your event tickets.”
