“Avoid Avoid Avoid!!
Was quoted £431 i phone 13 pro max absolutely mint condition always kept in a case and had screen protector on - i described it as good although it was excellent but it is a used phone so i thought i would play it safe. Sent off to them they came back with a value of £130 as they claimed it had scratches front and back - absolute rip off now having to pay for them to send it back
This company need reporting to someone but not sure who”
“I was originally offered £141 - but they sent me an email saying their offer would be £15. The phone has a few mild scratches on the face, and that's it - and apparently that warrants an 89% decrease in price, absolute sham. I recommend they sort their business practice out.
FYI: If you feel like you've been scammed, talk to an ombudsman, leave a review - don't let them keep getting away with things like this.”
“I should of been paid Friday, it’s Tuesday and still no payment, offered me less than quoted £100 less, due to wear and tear, the phone has been kept in a case, and was in really good condition, it’s 3 years old, so obviously it would show on the buttons that I have used them, I’m still waiting for payment, absolutely shocking, really disappointed and will never use or recommend this company to anyone, last phone I sold, to rival company, I had no problems at all, yes I do think I have been scammed and now I have to fight for my money, when you have mh issues, this is not good.”
“I would give them less than 1 if I could. They are complete scam artists. Offered me £190 initially and then £0 when they got my phone. You can only accept offers on their website but you can't reject them. So you have to call them and pay for £30 for a return.
PLEASE PLEASE PLEASE DO NOT USE THEM. SAVE YOURSELF THE TROUBLE.”
“Same as everyone else. Sadly only read the reviews afterwards. Great valuation. But when it’s tested the value comes down. Was offered £291 and then once “inspected” was offered £50 and was told it was faulty. Have now received my phone back. Had it tested elsewhere and was offered £185. They definitely over value to get you to send it and then tell you it’s faulty. Wouldn’t send anything to them again. Stay clear of this company.”
“So I had a S22, 18 months old, a couple of very minor scratches, outer casing in great condition. Online suggested value £195. Realised couple of minor scratches so understood price would drop a bit. Was offered £30. Rejected, received counter offer £40.75. Asked for handset back, paid £10 for phone to be returned. Took to local shop sold for £110. Beware, scam. Don't pay phone value.”
“I was quoted £196 for my iPhone 12 which had always been kept in a leather case and was in very good condition. When wbap received they changed their valuation to £105. Some scratches apparently showed up under some sort of lamp on the screen. I asked for the phone to be returned and they had the nerve to want to charge me £10 for the privilege. In the end they upped the offer to £120 which I reluctantly accepted. Avoid these people like the plague. They are thieving scammers who need running out of business. Do yourself a big favour and look elsewhere.”
“Feeling totally conned. 12 month old iPhone, been on a leather flip case since day 1. Value dropped from £400 to £270 and their video of the phone inspection unavailable due to technical issues. Cost between £10 & £15 to get phone back. Phone was in good condition but I think to this company that means it has t ever been out its box. Wouldn’t recommend this company!”
“They over promise on the value of your phone. Mine went down from £146 to £37. They expect a second hand phone to be as good as new to qualify for a “good” rating. Given my i/phone 11 was 5 years old they still misled me into thinking mine could be classed as good, when clearly it couldn’t. Also beware that there are hidden factors such as battery. Despite no mention of this upfront, if your battery isn’t at 100% your valuation will be seriously reduced. I would not deal with them again.”
“DO NOT USE THIS COMPANY. THEY WILL OFFER YOU THE BEST PRICE YES BUT ONCE THEY HAVE YOUR PHONE THEY WILL REDUCE THE QUOTE BUY HALF AND MAKE UP RUBBISH ABOUT THE DEVICE WHEN YOU DECLINE THE OFFER THEY IGNORE YOUR EMAILS”
“Why didn’t I ready the reviews before I wasted my time, energy, effort and money.
Yes they offered my a good upfront price and yes I had answered all of the questions honestly. But once they had my phone it was a different story, they offered me £140 and made up a load of rubbish. Of course it’s got a bit of wear and tear it’s a used phone but not that much. Once I declined their offer and asked for my phone back their tone changed. Very poor customer service erring on the side of miss selling.
Please do NOT trust these con artists they have no morals and will not treat you fairly”
“I was offered £161 on my phone,they lowered the price half ,my phone was in a case and had a screen protector ,I don't think the phone in the video was mine tbh. But they then upped offer by a further £10 to which I agreed and would be paid the following day.im still waiting, phone number 0333445584
Says its my voice box?
And not answering e mails.
I'm devastated ,I've been conned.enjoy my phone ,karma will get you in the end.do not touch these they are scammers.”
“Avoid this company it’s a scam offer top value for your phone then when they have your phone give you a revised offer and then ignore your emails and you can’t get your phone back”
“Without any doubt they’ll offer the highest phone then after their “checks” they’ll say it didn’t meet the grading system. I sent a great
Phone and they send me a video of something completely different, reduced the
Price by 90% and won’t even respond to my emails when I declined their offer and asked for my phone back”
“Avoid! They are scamming you - they offer the highest price on the comparison website then when you send in your phone (mine was immaculate, would be described as excellent has always had a screen protector and case on) they down graded it to less than good due to "signs of wear" I emphasise there were no chips, scratches, it was boxed and I paid £8.50 for special delivery. They offered £487 and downgraded to £350 and I had to pay £8.15 to get it Special delivery back to me. Don't use them”
“I will never use this company again, the views that everyone else has put are true, they mark your phone down by over £100 and charge you £10.75 to return it, leave well alone”
“Originally offered me £250 for an iphone 12 256gb. Took pictures and sent it off in perfect condition, bar a few scuff marks around the camera housing: They offered £165! They said the screen, side and back of the phone had damage, which I would not be able to see in bad light. The phone was always protected in a case. I asked for my phone back because they are not getting it for nothing. I hope they haven’t deliberately damaged my phone…”
“If I could give ZERO I would. Offered £221 for my S21 Ultra so sent it off. Took pics before I did so I knew what condition the phone was in, but when they inspected it.... they found screen damage and dropped the offer to £100! The phone has always been in a case and never kept in a pocket with anything to cause scratches. I'd stay away from these guys if I was you.
OH MY GOD! I've just rewatched the video and it doesn't look like it is my phone they've 'tested' - The CE mark, the UKCA mark & the pic telling you not to put it in a bin are CANNOT seen on the phone they've videoed & sent to me.
I'll be going to trading standards & I'll also be checking the IMEI of the phone they send me back to make sure that correlates with the one held by my network.
AVOID”
“I was quoted £120 for my perfect S20 which has never been out of its wallet case , they then said it had many imperfections ( which was a lie) and offered nothing.
They sent it back and it does not look like mine and had the remains of a sticker and glue on the back. DO NOT USE THIS SCAM COMPANY.”
“Don't be fooled by the “Best Price Guarantee” sent my phone to these guys after a initial online offer of £295 (Samsung S24 Ultra 5G.. 2 Years Old).. they received it on 24/05/2024 checked it by 29/05/2024 and sent me a amended offer of £80.. I didn't receive the amended offer by phone, email or post, it was on my WeBuyAnyPhone.com online account.. I had 7 days to respond if I didn't the amended offer would automatically be accepted.. Luckily on 04/06/2024 I decided to chase it up and logged in to my online account to find the amended offer.. the only way to contact these guys is via email or online chat.. theres no response from either.. the reason for the amended offer was the Spen didn't work, you can pick one up from eBay for £10.. absolute joke of a company.. God knows if Im even going to get my phone back I cant get in touch with them and fully regretting sending my phone.. Do Not Use!!!”
