A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick efficient”

Helpful Report

Posted 9 years ago

“They listen to the customer and do what they can to remedy situations when there are problems.”

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Posted 9 years ago

“Your Bath office were very helpful and the advice given and the insurance we took out on our house and contents saved us some money and also time looking at web sites. I have used your service before and would recommend it to friends.”

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Posted 9 years ago

“I was able to set my car insurance up with a-plan over the telephone , it was done quick and efficiently , I will continue to recommend this service to friends and family . well done , hassle free”

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Posted 9 years ago

“I won't be going to an online company again. A plan beat the quotes we received from Direct line, Hastings Direct and Admiral and their service is superb. High recommended. Ian Williams”

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Posted 9 years ago

“They found me a cheaper House Building and Contents insurance.”

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Posted 9 years ago

“very helpful staff, always replied when said they would, good service”

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Posted 9 years ago

“Dealt with my needs quickly.”

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Posted 9 years ago

“Always friendly....always professional......feels like they are 'really' working to get you the best deal.”

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Posted 9 years ago

“I recently used my public liability insurance for a small claims court claim The legal team DWF used were very slow in dealing with my case The court specified all documents should be with the court 2 weeks before the hearing date DWF legal team did not do so until 3 days before the hearing date dispite me chasing them 2 weeks before the hearing. The result of this was the the judge was not impressed and almost refused the case and took a dim view of our case I was told by DWFI had a very strong case but due to the slackness the case did not go well and I am left £3,000.00 out of pocket. My legal representative was also a wet weekend.”

Helpful Report

Posted 9 years ago

Very sorry to hear about your experience Mr Weir. I have passed on your feedback to the relevant branch. Someone will investigate and be in touch with their findings

Posted 9 years ago

“It provided the service for my needs with minimum fuss”

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Posted 9 years ago

“My car insurance needs were very complex with 4 drivers and 3 cars. A Plan took the time to look at all the different options available to us and provide 3 different insurance plans explaining the benefits of each. Great service.”

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Posted 9 years ago

“Good service,efficient and pleasant staff. Quote was competitive and M and S voucher was a bonus.”

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Posted 9 years ago

“Always polite and happy to help that's why I stayed with A-Plan for 20 years”

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Posted 9 years ago

“They got me a complete and comprehensive insurance at a really good price. I feel safe in the knowledge I could not be better covered, Many thanks”

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Posted 9 years ago

“its been a pleasure dealing with you, friendly, efficient service and competitive pricing”

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Posted 9 years ago

“Great service Great quote”

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Posted 9 years ago

“Things went through very smoothly.”

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Posted 9 years ago

“I was recommended to you by Ickenham Motors for car insurance when I had to buy another car and my previous insurer then more than doubled my premium even though it was a similar car. Since then I have changed my home contents to you with nearly similar results. Your office is within convenient walking distance from home and I have had friendly and attentive help from your staff.”

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Posted 9 years ago

“very simple and easy to set up, very friendly staff when on the phone and tells you exactly how it is”

Helpful Report

Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews