A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

Write Your review

Tell us how A-Plan Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for an alternative to my previous long-term insurer. Your staff were attentive and efficient in finding me a better deal, and patient in dealing with some follow-up questions I raised after the quotes came through. Thankyou!”

Helpful Report

Posted 9 years ago

“all that i can say very helpful”

Helpful Report

Posted 9 years ago

“Knowledgeable friendly contact previously known to me in Fordingbridge., Alison Charles Cheerfully helpful to me. Much appreciated.”

Helpful Report

Posted 9 years ago

“Helpful and patient staff who helped find a good deal”

Helpful Report

Posted 9 years ago

“It was the best I could get,but in general I think insurance companies are over charging the older drivers.”

Helpful Report

Posted 9 years ago

“Phoned up for advise (as advised on a website I was looking at) and got an agent that wasn't very understanding and made me feel like an idiot.”

Helpful Report

Posted 9 years ago

I'm very sorry to hear that. This is not the level of service that we would anticipate from our branches and I will certainly be passing on your feedback to the branch manager. Best wishes

Posted 9 years ago

“Excellent team, very helpful and friendly”

Helpful Report

Posted 9 years ago

“You got my email address wrong several times so I wasn't notified when my box was activated, you also got my phone number wrong so when it come to gett”

Helpful Report

Posted 9 years ago

Very sorry to hear that. I will pass on your feedback to the branch manager. Best wishes.

Posted 9 years ago

“Very helpful.”

Helpful Report

Posted 9 years ago

“Brilliant cover and very helpful customer service”

Helpful Report

Posted 9 years ago

“Good competitive price offered against existing price. Excellent customer service by Katie Forrow at your branch”

Helpful Report

Posted 9 years ago

“took 3 attempts to get the details correct on car insurance, very courteous staff though and very helpful”

Helpful Report

Posted 9 years ago

Sorry to hear this. I will pass on your feedback to the branch.

Posted 9 years ago

“By being able to talk to a human being”

Helpful Report

Posted 9 years ago

“All good staff and customers service”

Helpful Report

Posted 9 years ago

“Quick. Easy. Efficient”

Helpful Report

Posted 9 years ago

“Just plane old fashioned service”

Helpful Report

Posted 9 years ago

“Good , and easy.”

Helpful Report

Posted 9 years ago

“Great service and very helpful staff, all with excellent value.”

Helpful Report

Posted 9 years ago

“Good service,competitive pricing”

Helpful Report

Posted 9 years ago

“The whole family has been dealing with you for many years and the only reason you have not got a 'Very Good' as usual is because I was persuaded by my husband to take out car insurance with you and promised TWO £25 M&S vouchers from you for doing so, one for me and one for my husband. One arrived for me and when renewing the house insurance he was promised one would be sent, which never arrived. Your advertising clearly says BOTH people introducing a new client will be given a voucher! I look forward to hearing from you. Yours sincerely, J E Sides”

Helpful Report

Posted 9 years ago

Apologies for your experience regarding the vouchers. I am relaying this to your branch and someone will be in touch to resolve this for you. Best wishes

Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews