A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

Write Your review

Tell us how A-Plan Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful & communicative”

Helpful Report

Posted 9 years ago

“Everything”

Helpful Report

Posted 9 years ago

Sorry to hear that you weren't happy with our service. I will speak to your branch manager and ask them to get in touch to resolve matters.

Posted 9 years ago

“Receiving the insurance details electronically only, has caused some problems as we like to keep a "hard copy." I have manged this for the Car Insurance but am not able to find the Email with the House Insurance details attached.”

Helpful Report

Posted 9 years ago

Dear Mrs Roxborough, sorry to hear this. I will ask your branch to get in touch to resolve this for you.

Posted 9 years ago

“Always looked after, the staff do there best to get the best price's for insurance for me, A-plan made me happy by doing as close a deal to the online deals, and I like to deal with a person not a machine.”

Helpful Report

Posted 9 years ago

“£50 M&S voucher”

Helpful Report

Posted 9 years ago

“As always best team at ruslip branch very polite,helpful and very prompt with queries.”

Helpful Report

Posted 9 years ago

“always efficient and helpful”

Helpful Report

Posted 9 years ago

“Excellent customer service with a very good price with known insurance companies.”

Helpful Report

Posted 9 years ago

“Having been a customer of A Plan previously for my car insurance I thought I would request a quote to make a comparison and fortunately it came up favourably so I had no hesitation in choosing A Plan. I quite like the idea of being able to go into the shop to talk things over.”

Helpful Report

Posted 9 years ago

“Friendly and helpful advice, fully professional service. Thank you.”

Helpful Report

Posted 9 years ago

“Very competitive and well informed advisors.”

Helpful Report

Posted 9 years ago

“Very good service”

Helpful Report

Posted 9 years ago

“Good customer service”

Helpful Report

Posted 9 years ago

“Very easy and swift”

Helpful Report

Posted 9 years ago

“A-Plan insurance made me happy because I have got more for my money and also it is a lot less to what I was paying.”

Helpful Report

Posted 9 years ago

“so far so good, I had need to look for insurance for my car and was helped to find a good price, a small problem with printing of doc's was soon sorted out and people on phone very help full”

Helpful Report

Posted 9 years ago

“the assistant rang me back three months after my current house insurance ended, she was polite and very amenable,really pleasing to deal with her,the policy offer was the same as she quoted. A-Plan now have my car insurance, house insurance and loan agreement for a car. Really pleased with this company they have got their act together, cant see any reason to go else where else”

Helpful Report

Posted 9 years ago

“I have been using A-Plan in Bicester for many years for house and car insurance and although I moved to LIncolnshire a year ago I will continue to use them as long as they can stay competative. They have always been really friendly and helpful.”

Helpful Report

Posted 9 years ago

“Very helpful and happy staff, good value for money.”

Helpful Report

Posted 9 years ago

“I had to phone to ask for my documents as I did not receive them by the start dates”

Helpful Report

Posted 9 years ago

Sorry to hear that. I will speak to the branch and make sure they get this feedback.

Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews