A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Insurance quote handled in very professional manner. First class service. Thoroughly recommended.”

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Posted 9 years ago

“very happy with the service i received”

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Posted 9 years ago

“Quick efficient service in pleasant surroundings. Dealing face to face with a person beats the Internet every time”

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Posted 9 years ago

“Nothing but Con artist treating myself like an idiot after exchanging a few words couldn't wait to slam the phone down, Thanks for Nothing You have all my details will never use or recommend you Company to anyone M R Lovell Worcester”

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Posted 9 years ago

Dear Mr Lovell, we’re sorry to hear that you’ve had this experience. We take our client feedback very seriously and have contacted the relevant branch manager who will be in touch with you as soon as possible. Best Regards, Frans Gerber A-Plan Insurance

Posted 9 years ago

“Always very polite and helpful nearby so easy to contact no waiting for ages on phone”

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Posted 9 years ago

“A plan is great... a huge plus is that there is no voice gaol, a real person answers the phone. service is great and A plan has saved me a lot of money this year. and i have had a £25 voucher for recommending you! Don't spoil it by getting to successful big and impersonal!”

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Posted 9 years ago

“After tearing my hair out for days looking for a good car insurance deal on the Internet I decided to try A-Plan. A very friendly and helpful young agent found me a great deal that matched my current cover and saved me a lot of money on my premium. I also received a £25 Marks and Spencer gift card as a reward - for saving money? Fab!!”

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Posted 9 years ago

“I received a first class service”

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Posted 9 years ago

“I have a policy arranged through A plan for three years and always received excellent service, I have now arranged two further motor policies and received excellent service on each occasion.”

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Posted 9 years ago

“Excellent service. Very helpful telephone operatives.”

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Posted 9 years ago

“Excellent,efficient and speedy follow up service.”

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Posted 9 years ago

“Very good and helpful friendly”

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Posted 9 years ago

“good service provide over the phone and good price insurance”

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Posted 9 years ago

“I was very pleased with the advice and helpfulness of the A Plan staff who were only too glad to explain in great detail the benefits of switching from our current company to them. We had £100 worth of vouchers to spend in a well known store for taking out 2 policies with them, and found that their prices were comparative with other companies, yet the service and eagerness to please was brilliant. I feel confident that if I need their assistance should I have an accident that this would be excellent, and dealt with swiftly and sympathetically. I look forward to next years quote!!”

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Posted 9 years ago

“The staff were very good at giving comparisons - nice to have someone to talk to on the telephone, as opposed to "option number 1 - 2 - 3 +++++"!”

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Posted 9 years ago

“Friendly, efficient and excellent value.”

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Posted 9 years ago

“Members of staff were very helpful and efficient.”

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Posted 9 years ago

“Won't know till I have a claim but initially very helpful.”

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Posted 9 years ago

“Compared to the remote automated quote system offered online, it was very refreshing to talk to someone that sounded interested and pro-active in finding the right policy for me. In fact I took the policy offered by A-Plan rather than a cheeper alternative because of the friendly and helpful service provided over the phone.”

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Posted 9 years ago

“I found the advisor to be very knowledgeble and helpful. Overall, very happy with the service.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews