A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have various policy's with A-Plan. 4x cars, buildings ,Contents. They are always very competitive and helpfull. Also prompt with a claim.”

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Posted 10 years ago

“The service I received was very good. The phone was answered quickly, my enquiry was dealt with in a courteous manner, and the price I was quoted was more than fair, which is why I chose to use A Plan Insurance for not only my car but my home as well. Thank you all :)”

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Posted 10 years ago

“Excellent service and friendly staff would recommend !!”

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Posted 10 years ago

“Very professional and knowledgeable staff. Quick response to queries. Would recommend to friends and family”

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Posted 10 years ago

“A seamless and very prompt transaction. The staff are very knowledgeable, friendly and listened - very important. Really like the fact that you can talk to someone and were not given "hard sell". Well done, I will recommend you without doubt and my contact was a credit to your company.”

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Posted 10 years ago

“Service very poor. Have written 4 times to A Plan since March and still no reply.”

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Posted 10 years ago

Dear Mr Carey, Thank you for your feedback. We are sorry to hear that you were disappointed with the service you received. I have passed this to your local branch and they will contact you today regarding the matter. If you require any further assistance at all, please do get in touch with us. Regards, Frans Gerber A-Plan Insurance

Posted 10 years ago

Dear Mr Carey, Your local branch manager has been in touch and I believe the issue has now been resolved. Please let me know if there is anything else we can help you with. Best Regards, Frans Gerber A-Plan Insurance

Posted 10 years ago

“Very helpful, friendly and professional staff. A very good competitive car insurance quote. I would definitely use them again.”

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Posted 10 years ago

“Happy with the service. Very professional.”

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Posted 10 years ago

“Maria was very helpful and efficient, she found a policy exactly for my needs.”

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Posted 10 years ago

“very helpful will use again”

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Posted 10 years ago

“A good service. Helpful and friendly staff. Went the one bit further in everything. Would use again and highly recommend.”

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Posted 10 years ago

“First, I'm not sure addressing me as 'Dear Robinson' is a good start to your request for feedback!! However, the service I received from your Gloucester office was first class. Thanks for your help and advice.”

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Posted 10 years ago

“Fabulous service and the quote for two cars was better than I was paying for one previously! Would recommend without hesitation!”

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Posted 10 years ago

“Used A-plan for leisure vehicle insurance before this one and came back to you because it was swift, efficient and simple. The same is true of this time around. Paul Day”

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Posted 10 years ago

“The whole staff were fantastic , they helped us to find the right policy at the right price . Have done our car insurance and house insurance . We were so pleased our daughter also got her car insurance from A plan .”

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Posted 10 years ago

“evryone very helpfull and eager to please”

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Posted 10 years ago

“I was very happy with the price of my new motor insurance policy. Which was less money than my renewal from my previous company. With better cover with A Plan. I hope they can offer me a good deal next year.”

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Posted 10 years ago

“Service good very helpful and quick”

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Posted 10 years ago

“Very helpful, efficient and friendly personal service. It's good to know you can ring and speak to the same person if you want to.”

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Posted 10 years ago

“very good service,thanks very much.”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews