A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The telephone has always been answered quickly by a helpful member of staff who has been able to answer my questions and arrange my insurance changes.”

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Posted 9 years ago

“I found the staff very friendly and informative and they got me the best quote.”

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Posted 9 years ago

“Helpful and polite staff. Definitely recommend you to friends and family.”

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Posted 9 years ago

“Was very impressed with the service I received and the price was excellent. Long may this good price last!!”

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Posted 9 years ago

“Easy to deal with, one-stop shop. I have settled on A-Plan at Evesham for all my insurances for the last few years, and my family use them too. They are always courteous and helpful, and if ever we needed to claim they have handled it painlessly. You never wait in a queue when you call!”

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Posted 9 years ago

“Exelectric thankyou I'm going to upgrade my car soon you been very helpful”

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Posted 9 years ago

“Very pleasant and helpful in the telephone sorted exactly what I wanted and much cheaper. Offered me extra to my policy but not pushy if I didn't want them. Def recommend”

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Posted 9 years ago

“Customer service from the A Plan team is fantastic, never left on hold like most car insurance companies.... I have a will always recommend them to my friends and family”

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Posted 9 years ago

“I have several policies with A Plan and on each one they have tried their best to keep the costs as low as possible. This without compromising the policies.”

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Posted 9 years ago

“I found the information and insurance plan very acceptable from the Exeter branch and am very please with the competative quote, of which I have accepted”

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Posted 9 years ago

“Very pleased with information received and attention to detail.”

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Posted 9 years ago

“very happy a 1 thank you will use you next year if price is good.”

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Posted 9 years ago

“Good, helpful service. Can't rate as 'very good' as I had to chase for the necessary documents. Probably an oversight, but annoying for me. Would recommend and use again, however.”

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Posted 9 years ago

“Insurance was sorted out quickly by a very efficient and pleasant member of your staff.”

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Posted 9 years ago

“very prompt on the phone excellent service”

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Posted 9 years ago

“All ways very helpful and very polite ,easy to deal with.”

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Posted 9 years ago

“Someone pulled out on me, they admitted liability, I had only opened the policy a couple of weeks prior to this. Very minor damage to my vehicle, completely the third parties fault, 6/7 weeks later still not repaired.”

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Posted 9 years ago

Hi Mr Bayliss. I have asked your branch to investigate this issue for you and get in touch with you. Thank you for your feedback and apologies for any inconvenience caused.

Posted 9 years ago

“I have renewed my home insurance recently and also took out a car insurance policy and paid for it on 18 .04 16 but I am still waiting for my £50 M&S voucher as promised. I asked about it when I renewed my home policy.”

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Posted 9 years ago

“all dun quickly and with everything sorted and information easy to understand, esp new specifications now required, and it was presented to your door on time and with plenty of time 2 take it all in, excellent job well done.”

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Posted 9 years ago

“I recently started this insurance policy and at this time have no reason to give a poor rating.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews