A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“total rubbish,stopped on spot check aplan not updated system so police say we have no insurance,rang out of hours as saturday afternoon and aplan cant confirm we do have insurance.AVOID,IM GOING BACK TO AVIVA”

Helpful Report

Posted 9 years ago

We are extremely sorry that this happened and for the problems it has caused. Rest assured that we will be raising it with your branch and they will be in touch.

Posted 9 years ago

“The thought of renewing car insurance makes me groan...this company made it quick and easy. My call was answered straightaway with no "please hold your call is important to us". Clear and concise questions about the cover discussed. They called me back exactly when I requested (during my lunch hour so as not to disturb me in the office) to take payment for new insurance cover and on top of all that saved me £350. A pleasure from star to finish so I hope to have many years of insurance cover with them. My brother recommended me to them and I am very pleased.”

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Posted 9 years ago

“We were very pleased we decided to call into the Banbury office for advice. Elliott was really helpful with our car and breakdown insurance,made sure we were getting the right insurance. We would most defintely recommend Aa-plan to family and friends. It is good to know,if we have any queries,we can call into the Banbury Office, and speak to someone in person, instead of over the telephone. Thank you for your very good service. Mr T West and Mrs M West”

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Posted 9 years ago

“excellent service, no spending hours looking at online double speak.”

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Posted 9 years ago

“Polite and professional service, documentation sent through quick with a handy pack for breakdown to be kept in the horse box JIC. Obviously not had to claim with A-Plan which I hope we don't. Thanks”

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Posted 9 years ago

“Becky was very professional, friendly and helpful. She made the experience easy and I wouldn't hesitate to recommend A-Plan to friends.”

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Posted 9 years ago

“A quick first class service I will happily recommend to all”

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Posted 9 years ago

“Very good and helpful member of staff took his time and made sure that I had what I wanted on my insurance. Also when I brought my insurance I was surprised to find that it was £12.00 better than what he quoted to me over the phone when I first enquired about car insurance.”

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Posted 9 years ago

“First Class service, very polite and clear.”

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Posted 9 years ago

“I was very impressed with the staff who monitored the repair of my car after my recent insurance claim. They were polite and informative and I actually felt that someone was looking after my interest.”

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Posted 9 years ago

“I received a excellent friendly professional and efficient service and after service from your representative Ashley Brewer. I will definitely recommend you to my friends, many thanks.”

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Posted 9 years ago

“Ed very helpful - would recommend A Plan to anyone”

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Posted 9 years ago

“Quick, helpful, efficient. The personal approach was much appreciated.”

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Posted 9 years ago

“very helpful advisor who rang me back when he said he would and had found me a better deal than my own internet research.”

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Posted 9 years ago

“Helpful and friendly staff who work hard to get you the best quote.”

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Posted 9 years ago

“First time with A Plan and was very impressed. The young lady who dealt with my wife and I was very efficient and a credit to your company. I hope this is the beginning of a long association with A Plan.”

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Posted 9 years ago

“Very happy with the service and the saving achieved on our home insurance, will return when the car insurance is due for renewal”

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Posted 9 years ago

“Karl was friendly and efficient. We were very happy with the cover and service provided.”

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Posted 9 years ago

“I was very impressed with the company and service I got. I was phoned back with an excellent quote comparison at exactly the day we agreed to talk. The consultants and receptionist I dealt with were professional and friendly and delivered on time as promised. I am already recommending A plan. Thanks”

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Posted 9 years ago

“Easy to take out easy to understand and superb when you need them. All questions answered no messing. Recommend to anyone.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews