A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No comments, your service will be appreciated.”

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Posted 9 years ago

“Excellent service from abigail Excellent value, will definitely be recommending to family and friends”

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Posted 9 years ago

“I have used A plan for my business cars and found them very helpful and informative, so when my household insurance came up, I asked them to quote and they saved me a staggering £900.00 which was 76% cheaper than my existing insurer who I had been with for over 17 years!! Cant recommend them enough.”

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Posted 9 years ago

“Very good service. Appreciated being able to talk through options in person with a very helpful member of staff.”

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Posted 9 years ago

“Very friendly and helpful people. Top service”

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Posted 9 years ago

“I found every member of staff that we spoke to were extremely helpful. I was very impressed with the service we were given.”

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Posted 9 years ago

“Great service from your branch at Eastleigh”

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Posted 9 years ago

“All is sorted now but thirst oily that was issue went to the wrong address. The neighbor brought it to me after he had opened it and seen all the particulars. I was not please .”

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Posted 9 years ago

“Excellent service will do further business with A plan”

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Posted 9 years ago

“Initial enquiry was by e-mail, at night. I then received phone call the following morning. Initial information was altered slightly and again, very quick service. All sorted very efficiently and quickly. Thank you”

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Posted 10 years ago

“Excellent service and when ever I contacted the team my queries were dealt with in a helpful and friendly manner. Could not ask for more.”

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Posted 10 years ago

“Very good did get a letter about late payment when I was told I would get a call”

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Posted 10 years ago

“Very good did get a letter about late payment when I was told I would get a call”

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Posted 10 years ago

“Excellent service and very good deals on my car and home contents insurance. I introduced a friend and we both got a £25 M&S voucher. Brilliant! Would definitely recommend!”

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Posted 10 years ago

“I requested quotes for renewing both my House Insurance and my Car Insurance. The counter staff were very helpful and whilst I accepted the Home Insurance quote, I decided to renew my Car insurance with my previous provider as there was very little difference in the overall price and T& C's Whilst I had informed A-Plan of my decision on the Car Insurance, it would appear that this decision did not get recorded within the A-Plan System as I received several phone calls chasing up my decision”

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Posted 10 years ago

“Excellent service - my caravan insurance cost was drastically reduced from last year for the same cover and less excess!”

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Posted 10 years ago

“Very helpful and friendly advisor. Best quote for a very good policy. Was very pleased with the overall service and efficiency. Have recommended to others.”

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Posted 10 years ago

“Wish we had gone into A plan much sooner than we did. Like many older people we have always stuck with our insurance company, and presumed we were getting a great deal. of course we were not. Visiting your offices and taking out our house insurance with you and our caravan insurance, We have saved ourselves £120 for the year. We rang our insurance company to cancel our policy with them, and they were quick to offer the same amount as our new provider. We told them well its a bit late you were not bothered before, so to me it was a subtle bit of jiggery pokery, to let us pay far too much whilst new customers were getting a better, all very good and with a pleasant deal. Your staff in the Andover branch gave excellent customer services, and I have told friends about the good service. Many already knew, I said I wish you had told me, I would have saved many pounds over the years. Whatever you pay your staff in Andover they should get a pay rise. Excellent service”

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Posted 10 years ago

“The A Plan agents are always friendly and helpful. They have always looked around for the best deal. I feel that A plan is a company you can trust.”

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Posted 10 years ago

“Good information with regards to policy options for my kit car. Friendly service that felt genuinely personal. Simple process and good deal in the end.”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews