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A-Plan Insurance Reviews

4.7 Rating 6,096 Reviews
95 %
of reviewers recommend A-Plan Insurance
4.7
Based on 6,096 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read A-Plan Insurance Reviews
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Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous
Anonymous  // 01/01/2019
I Have two policy's with you ! I wanted to put my son on the van insurance for a inestimable time , I was told that I would only have to pay for time that I wanted him on he policy , it cost me £ 175.00 He was only on the insurance for two months and I was only offered £60.00 NOT PLEASED
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Posted 9 years ago
Dear Mr King, I have asked the branch to get in touch to see if we can resolve this matter. Thank you for your feedback and apologies that you've had this experience.
Posted 9 years ago
My car had been sorn and in storage for a year and other companies were making it a complication. I found Aplan through Google and they sorted out cover at a third of the cost of other companies. Their customer service has so far been beyond reproach. Thank you.
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Posted 9 years ago
Excellent service form the satff at A Plan
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Posted 9 years ago
Very helpful and easy to understand the various elements of the policy. I would definitely recommend A Plan.
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Posted 9 years ago
Lady left me a message. I called her back and was able to deal with me straight away and got back to me in a few minutes to get the quotation. She was very pleasant and I received the policy by email in an hour.
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Posted 9 years ago
Always an exemplary service, Maria is amazing
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Posted 9 years ago
I will be changing insurance company on house van and car when their due not happy one bit
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Posted 9 years ago
Dear Mr Ellis, very sorry to hear this. I have asked your branch to get in touch to see if we can put this right for you.
Posted 9 years ago
Excellent service to the point thanks
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Posted 9 years ago
I was asked for information about myself , driving licence number, etc when I took out insurance with you for the second time on my Mercedes. I also have my Camaro insured with you. I took 4 emails & several phone calls over a period of several weeks to various people,before somebody actually put my details on your data base. At least I assume that someone has finally entered the information, only because the phone calls from you have ceased. Despite the fact that I asked for a acknowledgement either by phone or email, on each occasion when I sent the information to say that you had received it. It would be good to speak to a senior member of your personnel to hear their views on the matter
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Posted 9 years ago
Dear Mr Daniels. Very sorry to hear this. I have asked the branch manager to get in touch with you to see if we can rectify this.
Posted 9 years ago
Great service for both my road car and a couple of classics . I went to look at a car and decided to buy it - all was pre-prepared and I drove away fully insured . The team couldn't be more helpful and when my insurer didn't want to insure my new car at a realistic rate they found an alternative insurer with great terms . They couldn't be more helpful and its not often you can say that about insurance companies !!
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Posted 9 years ago
Fast efficient service at the right price delivered the product for me
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Posted 9 years ago
Excellent and efficient service as always. Thank you to all the A-Plan team. Always feel like you're looking after my best interests
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Posted 9 years ago
Service excellent much easier, quicker and more personal than getting a quote on line. I would highly recommend a call.
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Posted 9 years ago
excellent service at st albans branch, even though i mislaid my driving licence for a while when asking for a quote, have insured two very different vehicles with A-plan and will be happy to do business with you again. A.P. Wicks
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Posted 9 years ago
On returning to A plan I found it is still as it was, a good easy way to get vehicle insurance, staff very polite and helpful, the policies seem to be ok.
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Posted 9 years ago
Only annoying thing is they won't put you straight through to person you want to speak to. They want to know everything bout you first...no necessary!
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Posted 9 years ago
Excellent service, great communication and help.
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Posted 9 years ago
very good service, thanks very much
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Posted 9 years ago
I like to have a local insurance office that if I need to I'm able to just pop in and discuss anything I need to , always been very helpful and good with matching prices always got back to me on new quotes and change vehicle's
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Posted 9 years ago
Had a positive experience very helpful staff
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Posted 9 years ago
A-Plan Insurance is rated 4.7 based on 6,096 reviews