A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at the Leamington Spa branch have been very supportive. They have always been very polite and informative when discussing insurance matters.”

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Posted 9 years ago

“I found the staff very polite and helpful throughout the initial quote and also when my son had to claim, very impressed with them”

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Posted 9 years ago

“Very helpful and professional and polite.”

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Posted 9 years ago

“Good service as ever. Matt is totally on the ball.”

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Posted 9 years ago

“Very helpful professional team.”

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Posted 9 years ago

“a very pleasant and helpful young lady dealt with my quotation, which made me feel important and valued..”

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Posted 9 years ago

“Friendly helpful staff plus good service”

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Posted 9 years ago

“Very helpful,great service. Thank you”

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Posted 9 years ago

“Pleasant helpful staff, doing a good job.”

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Posted 9 years ago

“Best/ most competitive quote I could find through one of the "better insurance companies". Saved by going through A Plan instead of directly to AXA who the insurance is underwritten by. Had to go through insurance details over the telephone to get initial quote which took 20 minutes as internet quote/ buying online not an option but A Plan did call me. Was easy to contact office with any subsequent/ further queries.”

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Posted 9 years ago

“Had a bad experience when I brought a new car and needed to change my insurance over. Will be finding a new insurance company after my policy has finished.”

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Posted 9 years ago

Really sorry to hear that you had this experience. I am going to pass this feedback on to your branch and ask them to get in touch to see if they can rectify this for you.

Posted 9 years ago

“No no no no no”

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Posted 9 years ago

“Yes very good company always get back to you. My first year with them so we will see what their renewal price is like and if it is the same as larger companies do I will be off”

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Posted 9 years ago

“advice very clear and concise, very helpful and efficient advised on new policy , very easy to understand thank you”

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Posted 9 years ago

“Not been with you long enough to comment”

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Posted 9 years ago

“As always very happy with David at the Salisbury Office. When I rang him to sort my daughters insurance, he advised my to try something different which in the long term will save me a few hundred pounds. Well happy!! Will happily recommend David to all my friends and family.”

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Posted 9 years ago

“from quote to taking out the policy the service was good”

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Posted 9 years ago

“very good service the lady who dealt with me was very friendly and helpful”

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Posted 9 years ago

“Always efficient friendly informative and competitive. Have left before but I always return. Congratulaions Poole Branch keep up the good work and i will always re-insure with you ..Thank you”

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Posted 9 years ago

“friendly and helpful staff better dealing with a person face to face when taking out insurance very convenient Great staff”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews