A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a new customer to A Plan. The gentleman who dealt with my query was very professional and polite. He took time to make sure that the policies met our needs. I was more than happy with the service offered.”

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Posted 9 years ago

“While the insuring of my vehicle went relatively smoothly, I requested the insurance to start from 29th April. However, when the documentation was completed, I read it to check and discovered all was correct except for a starting time of 1335 hours on 29th April. So I was not insured for the morning plus 2 hours of 29th, and had to plan my day accordingly so that I did not drive until 1335 hours. Why was this? A strange time to start, and the time of the day for the insurance was never discussed with me.”

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Posted 9 years ago

“The staff all ways helpful.”

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Posted 9 years ago

“easy to talk to, understood my needs and offered a good deal. Still waiting for the M&S vouchers :-)”

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Posted 9 years ago

“Very helpful but no contact since.”

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Posted 9 years ago

“i found the staff very helpful would use again”

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Posted 9 years ago

“I have recently returned to a-plan and have to say that I have always found them to be most helpful and courteous.”

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Posted 9 years ago

“Very efficient and honest service. Explained where they felt they could be of service and halved my home insurance with better cover. For my car they were not confident and gave advice on where we might find the right cover much cheaper.”

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Posted 9 years ago

“I found the staff very helpful and knowledgable”

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Posted 9 years ago

“good service good staff very helpful great prices”

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Posted 9 years ago

“Very helpful. Very professional. So refreshing to organize insurance face to face rather than over the phone.”

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Posted 9 years ago

“A-Plan went out of their way to get me the best possible deal for both my car and home insurance. The advisers were very knowledgeable and helpful and dealing with them made me feel confident that I had made the right choice.”

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Posted 9 years ago

“Very good service.Would recommend to friends.”

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Posted 9 years ago

“Very pleased with the service and professionalism (Your rep Paul Sandwell) and would happily recommend A Plan to anyone. Kind regards Harvey Whitmore”

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Posted 9 years ago

“Very helpful. A good price, and lovely to have it all done for me for a change”

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Posted 9 years ago

“The Insurance change from existing Insurer to A PLAN was conducted over the phone in a simple manner to my entire satisfaction and with a 40% saving in the premium with a Cover comparable to the replaced existing cover. The Full payment in advance was also conducted in as easy a manner as the new Insurance arrangements. And this deserves the TOP Very Good rating given in my Insurance arrangements.”

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Posted 9 years ago

“Having been with A-Plan for a year, we were pleasantly pleased to receive a loyalty discount instead of the normal increase! In addition the premium was cheaper than other insurers.”

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Posted 9 years ago

“Superb customer service, friendly and amenable staff, efficient and for me the chespest quote.”

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Posted 9 years ago

“very quick and very professional and very helpful”

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Posted 9 years ago

“A-plan give a very personal friendly service and are very competitive. I have my car and caravan insured with them. My partner has also swapped to A-plan on my recommendation. Trevor Cohen.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews