A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems at all. The advice offered was concise and practical. Would thoroughly recommend your services.”

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Posted 9 years ago

“Very helpful staff who try their best to get you the best prices for your insurance, which they succeeded twice for me. EXCELLENT. Highly recommended , first class.”

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Posted 9 years ago

“Helpful advice given to enable me to chose the cover”

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Posted 9 years ago

“Very efficient and friendly service and has been able to provide us with more comprehensive cover at a lower premium on both car and house insurances.”

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Posted 9 years ago

“We have used A-plan for many years. I know that I am in good hands, with helpful, friendly and knowledgeable staff to help me. When I do my own research, A-Plan will try to meet other quotes and find solutions that work well for us. It is so much easier to have all our policies in one place.”

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Posted 9 years ago

“hope you treat your customers better than young people having an interview my daughter was told she dressed in an inappropriate manner when attending an interview at your newbury branch black knee length dress blouse and jacket. This was given as a reason for her not getting the job,what a load of old tosh .”

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Posted 9 years ago

Dear Mrs Somerville, Thank you for the feedback and bringing this matter to our attention. We will investigate this further with the branch concerned. Best Regards Frans Gerber, A-Plan Insurance

Posted 9 years ago

“VERY GOOD SEE YOU SOON Chas xxx”

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Posted 9 years ago

“I am quite pleased with the service i received”

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Posted 9 years ago

“Technically I've renewed 3 and added a 4th policy. Only because prices were near enough as good as was available for reliable insurers. ALL your offices should deal with Travel Insurance, even if one is passed through to a remote office where the expersise lies. Being told that "you have to contact Fareham" (or where ever) is not the cleverest way to manage an enquiry these days. And when I changed my car in June just, 6 weeks before old policy ended, it was DAFT that there might have been an admin fee which I could avoid bycancelling, getting a refund then starting new policy. Are we still in the dark ages?”

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Posted 9 years ago

“Thank you Ryan for all your help and assistance, glad l found your company! Doreen Forde”

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Posted 9 years ago

“Excellent service. Wouldn't go anywhere else”

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Posted 9 years ago

“polite and helpfull in all aspects”

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Posted 9 years ago

“Excellent service and saved money .. thank you!”

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Posted 9 years ago

“Great customer service, phoned back when they said they would which is a rarity these days and the quote beat my best quote to date so very happy with the overall service provided”

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Posted 9 years ago

“A very professional and helpful service, with a nice personal touch over the desk in the Bath office.”

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Posted 9 years ago

“Livia was very helpful and knowledgable.”

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Posted 9 years ago

“Most helpful service and a good picked insurance policy.”

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Posted 9 years ago

“Very help full and very efficient .THANKS”

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Posted 9 years ago

“The staff were , as always, very pleasant, knowledgeable and efficient. It is always a pleasure to do business with A Plan.”

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Posted 9 years ago

“I am a first time customer who normally changes insurance companies each year but can honestly say I will be staying with a plan from now on. Couldn't recommend enough all the team including Henry the branch manager at thatcham Thank you for all your help”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews