A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,097 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You was far to expensive for the same company on line was £100 less than your quote Your quote was at the lowest £296 lol to much Yours Antony Raymond Fawley”

Helpful Report

(Salisbury) - Posted 7 years ago

Thank you for your feedback. We always try to be as competitive as possible in the market but it is very important to us to make sure you have the right cover for your needs so you have the peace of mind that you are correctly insured in the unfortunate event that you need to make a claim. If you would like any further information, please contact your branch who will be happy to discuss this in more detail. Regards A-Plan Insurance

Posted 7 years ago

“Competitive price on products, but most importantly you can go into the shop and physically speak to the person sat in front of you.”

Helpful Report

(Salisbury) - Posted 7 years ago

“I have found for over the last 3 years that A Plan have been excellent on customer service and pricing. If there was a price I was not happy with, they would always go back and try harder for me. I have 2 vehicles insured and public and employers reliability insurance. One stop shop”

Helpful Report

(Shirley) - Posted 7 years ago

“All the staff we have dealt with were courteous,helpful. They explained what the new policy was about and any changes. I would refer APlan to my friends.”

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(Poole) - Posted 7 years ago

“An immediate and very helpful response to my report and requests”

Helpful Report

(St Albans) - Posted 7 years ago

“Dealt with my requirements promptly and efficiently”

Helpful Report

(Staines) - Posted 7 years ago

“Very friendly and helpful advisers who really go the full mile to make sure you get the insurance you need at a good price.”

Helpful Report

(Newport) - Posted 7 years ago

“Excellent service”

Helpful Report

(Sheldon) - Posted 7 years ago

“Polite helpful professionals who offered to help at all times and took the stress of the claim away from me as much as they could.”

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(Shrewsbury) - Posted 7 years ago

“Supplied all that I asked for”

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(Macclesfield) - Posted 7 years ago

“You offered me renewal of my motorbike insurance at a very high rate. I obtained a better and lower quote elsewhere. When I didn't renew you phoned me and said you had made a mistake and the quote should have been lower. This smelt of sharp practice. In the past I have trusted you to find me the best quote. I won't do that again”

Helpful Report

(St Albans) - Posted 7 years ago

Dear Mr Flynn. That was not our intention at all and I can assure you that this is not how we do business. Eric the branch manager will be in touch to discuss further and hopefully put your mind at ease.

Posted 7 years ago

“competent people”

Helpful Report

(Solihull) - Posted 7 years ago

“A knowledgeable voice on the phone and good customer care as always.”

Helpful Report

(Poole) - Posted 7 years ago

“Extremely helpful person who dealt with me, didn’t try to rush me, gave helpful advice on adding my partner to plan.”

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(Newport) - Posted 7 years ago

“Ewerything is great thanks”

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(Swindon) - Posted 7 years ago

“It made me feel looked after and secure.”

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(Maidenhead) - Posted 7 years ago

“You sorted out both my house and car insurance without turning a hair. Advice on choice was very acceptable. Your staff were friendly an courteous.”

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(St Albans) - Posted 7 years ago

“Great help and great advice”

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(Sheldon) - Posted 7 years ago

“All staff found Friendly, courteous and welcoming. Staff dealt with directly worked tenaciously to get the best deals Very happy”

Helpful Report

(Peterborough) - Posted 7 years ago

“Great staff, good listeners, they haven't sold me any policies until i fully understand what i'm getting.”

Helpful Report

(Newport) - Posted 7 years ago

A-Plan Insurance is rated 4.7 based on 6,097 reviews