A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

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“All staff found Friendly, courteous and welcoming. Staff dealt with directly worked tenaciously to get the best deals Very happy”

Helpful Report

(Peterborough) - Posted 8 years ago

“Great staff, good listeners, they haven't sold me any policies until i fully understand what i'm getting.”

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(Newport) - Posted 8 years ago

“Pleasant and prompt service”

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(Swindon) - Posted 8 years ago

“Your staff are very good but in this instance were unable to help. They did have suggestions for other places for us to contact.”

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(St Albans) - Posted 8 years ago

“Helpful staff, good information on the services I need. They contact me when they are up for renewal and take the stress out of insurance. Fantastic.”

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(Macclesfield) - Posted 8 years ago

“Helpful, thorough and efficient”

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(Macclesfield) - Posted 8 years ago

“Quick and easy to deal with nice phone manner.”

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(Sutton Coldfield) - Posted 8 years ago

“Always happy to help but you must try to keep your quotes competitive for your long term customers”

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(Swindon) - Posted 8 years ago

“Phoned twice about broken windscreen. Still no call back about fixing it”

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(Solihull) - Posted 8 years ago

Very sorry to hear this Mr Hepworth. I have passed your feedback on to your branch who will look into this as a matter of urgency. A-Plan Insurance

Posted 8 years ago

“A-Plan provide a good friendly service whihc is more keen to provide the right cover than to just sell the most expensive product - which is why I am more than happy to trust their service.”

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(Newport) - Posted 8 years ago

“They did everything that was asked.thanks”

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(Swindon) - Posted 8 years ago

“Very friendly staff, made a potentially stressful job very easy and straightforward.”

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(Newport) - Posted 8 years ago

“Good price, efficient service from Lynn Pagan.”

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(Newport) - Posted 8 years ago

“By providing a quotation for my Home insurance, which was quite competitive. I did not take up your quotation, however, as it was very similar to my existing policy which I have had for 3 years with John Lewis (underwritten by RSA).”

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(Peterborough) - Posted 8 years ago

“Always call in good time before the policy expires. Allow time to do your own searches before calling back.If housebound you are able to do it all over the phone. The staff are very polite and greet me personally when I go in branch.”

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(Macclesfield) - Posted 8 years ago

“Very approachable and a company I can trust, resting assured.”

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(Swindon) - Posted 8 years ago

“Fantastic customer service”

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(Sheldon) - Posted 8 years ago

“Everything”

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(Sheldon) - Posted 8 years ago

Sorry to hear that. We would like the opportunity to find out some more details. Your branch will be in touch.

Posted 8 years ago

“The team at A-Plan were prepared to talk through concerns I had and work with me to ensure that I had the best insurance deal possible.”

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(Newport) - Posted 8 years ago

“I have been with A Plan for years, the staff are extremely helpful.”

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(Ruislip) - Posted 8 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews