A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

Write Your review

Tell us how A-Plan Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The handling of last years (2017) car replacement was excellent and very supportive.”

Helpful Report

(Chichester) - Posted 8 years ago

“Dealing from start to finish was a pleasure, with open and honest comments”

Helpful Report

(Chichester) - Posted 8 years ago

“The staff (Emily) was helpful, friendly and efficient. She was able to search and provide a good and competitive product. The policy is now in place.”

Helpful Report

(Dunstable) - Posted 8 years ago

“competitive with good knowledge”

Helpful Report

(Eastleigh) - Posted 8 years ago

“Not really the insurance nearly doubled.”

Helpful Report

(Dunstable) - Posted 8 years ago

Dear Mr Ellison. Thank you for taking the time to provide your review. I have passed this on to your local branch who will be in touch to discuss further. Many thanks.

Posted 8 years ago

“Ellie at Aplan dunstable goes above and beyond her job....Can’t be any more satisfied”

Helpful Report

(Dunstable) - Posted 8 years ago

“Terrible experience with this company. Made contact due to a none fault accident and 6 weeks later still not resolved. I was constantly phoning for an update as to the delays and although i asked for one person i was never connected to him and the response on each occasion was always the same BULL. Waiting for the renewal date of my policy so i can drop this broker.”

Helpful Report

(Eastleigh) - Posted 8 years ago

Very sorry to hear this Mr Metcalfe. I have passed your feedback on to your branch who will look into this as a matter of urgency.

Posted 8 years ago

“I have found a much CHEAPER insurance provider, about 30% of what you have charged me.”

Helpful Report

(Cheltenham) - Posted 8 years ago

Dear Mr Turcotte, we’re sorry that you felt we were expensive on this occasion. We endeavour to spend the time needed to get to know you to properly understand your insurance requirements and then work with a panel of insurers to make sure we get you the most competitive quote for the correct level of cover you need. The branch has tried to contact you to discuss the basis of your alternative quote to try and help resolve this issue.

Posted 8 years ago

“very good customer service and communications”

Helpful Report

(Eastleigh) - Posted 8 years ago

“Low price car insurance”

Helpful Report

(Exeter) - Posted 8 years ago

“Excellent customer service throughout thankyou”

Helpful Report

(Chester) - Posted 8 years ago

“Always listen to exactly what you need. Always give you a good price. Approachable and helpful staff.”

Helpful Report

(Fareham) - Posted 8 years ago

“They take all hard work out of trawling the internet and I prefer to speak to a person not a machine.”

Helpful Report

(Evesham) - Posted 8 years ago

“Friendly and knew exactly everything I needed or didn't need as a first time van owner.”

Helpful Report

(Eastleigh) - Posted 8 years ago

“I don't think I could write a meaningful review unless I had made a claim, which I hope won't happen”

Helpful Report

(Bournemouth) - Posted 8 years ago

“good face to face service and good cover and price.”

Helpful Report

(Evesham) - Posted 8 years ago

“Helpful staff and previous experience of how well I was looked after when hit by an uninsured driver. Price wasn't cheapest but peace of mind more important.”

Helpful Report

(Eastbourne) - Posted 8 years ago

“I'm very happy with everything to do with A Plan Insurance.”

Helpful Report

(Eastleigh) - Posted 8 years ago

“Polite staff, convenient office, documents on the day.”

Helpful Report

(Abingdon) - Posted 8 years ago

“Local office to talk to someone”

Helpful Report

(Exeter) - Posted 8 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews