A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly staff who listen to what we (my wife and I) need, to ensure the right cover. It is so much easier to arrange insurance face to face with people rather than talking over the phone or simply arranging on-line. Ian”

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Posted 9 years ago

“every thing explained in a way i could understand”

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Posted 9 years ago

“It was great to actually talk face to face with someone who was knowledgable and able to give great advice.”

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Posted 9 years ago

“Very sensibly priced Great service”

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Posted 9 years ago

“I met a friendly, well informed agent who patiently explained many options and provided me with a policy which met all my needs”

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Posted 9 years ago

“They got me a good deal on my insurance.”

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Posted 9 years ago

“Good insurers but a little bit let down with liaison while car was being repaired which took one day short of seven month.”

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Posted 9 years ago

Sorry to hear that Mr Burnell. I will pass your feedback on to your branch. Kind regards

Posted 9 years ago

“Everything was simple and the guys at A-plan were happy to talk and explain different aspects of our cover. But what was really important was I actually got to speak to a person and not someone sounding like they were just reading a script. I'm only holding off on the 5th star, as I'm reserving that because the real proof in the pudding would be how well the guys help me deal with a claim. Of course, though that's a star I hope I never have reason to award.”

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Posted 9 years ago

“Helpful and considerate”

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Posted 9 years ago

“Very courteous and friendly staff. Listened to my requirements and did not try to sell me anything I did not want.”

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Posted 9 years ago

“A-Plan have nearly always achieved competitive insurance quotes suitable for our needs. They also manage renewals and claims very effectively and efficiently. The staff are always very friendly and keen to help. Excellent customer service! This is why I have been using A-Plan insurance happily for the past 30 years. Although we are aware on a number of online competitors with keen pricing which we look at each year, they have never matched the value received from A-Plan insurance. Thank you.”

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Posted 9 years ago

“Very helpful finding the best policies and explaining why they are recommending what they do.”

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Posted 9 years ago

“Your friendly staff were very good at finding the correct and most competitively priced home and motor insurance for our needs. We shall certainly recommend to friends and family.”

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Posted 9 years ago

“Excellent service.”

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Posted 9 years ago

“Local service. Polite and friendly staff.”

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Posted 9 years ago

“Very helpful sorted insurance very efficiently for me”

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Posted 9 years ago

“Easily dealt with, very helpful staff, everything was explain well and clearly.”

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Posted 9 years ago

“Very professional yet personable service always given. Confident that I have best policy for me.”

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Posted 9 years ago

“Good service and very polite”

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Posted 9 years ago

“Everyone in the team was very helpful & efficient, nothing was too much even after several telephone calls to them”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews