A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was very efficient and quick. They explained everything to do with my campervan conversion insurance. Very happy”

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Posted 9 years ago

“Very good easy to set up and very good customer service.”

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Posted 9 years ago

“quick service”

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Posted 9 years ago

“Very helpful and accommodating. They try their best to find the right deal. Would recommend.”

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Posted 9 years ago

“Really pleased with my level of cover and the price was exceptional, especially for a modified vehicle. Telephone manner from the staff was great- really friendly and professional with good knowledge about their products. I was with my last insurance company for around 10 years until the price rose astronomically for no reason- Assuming the same thing doesn't occur here I will be staying for a long time and recommending to people I know.”

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Posted 9 years ago

“Easy and good service”

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Posted 9 years ago

“Service is good and staff are very helpful but I got a lot of letters about my proof of no claims. While I appreciate the importance of sending them through there wasn't any info of where I could send them to on the letter. I had to call which wasn't an issue but I'm so busy I kept forgetting! It's all sorted now but thought it was worth mentioning to help your future clients! :)”

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Posted 9 years ago

Thanks for your feedback Mr Thorlby. This is something we are working on to resolve for all our clients. Best wishes

Posted 9 years ago

“I'm very happy with your service”

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Posted 9 years ago

“provide required cover at a competitive price”

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Posted 9 years ago

“Look, both members of staff I have spoken to have been exemplary. Nobody , however, mentioned that you are paperless so I waited for weeks for a cover-note that wasn't going to arrive. Personally I would prefer an attachment to an e-mail rather than mention of a vault I can't access. Your price however was excellent in the present climate.”

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Posted 9 years ago

Thanks for your feedback Mr Tyler. I have passed it on to your branch.

Posted 9 years ago

“My previous Home & Contents insurance broker (who I have given my business to for over 30 yrs) refused to renew my policy because of flood risk and did not attempt to find an insurer for me. A-Plan (recommended by a friend) sorted out my insurance (without flood cover) and the agents I dealt with on the phone were helpful, cheerful and knowledgeable! 10/10 to A-Plan,”

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Posted 9 years ago

“Good service”

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Posted 9 years ago

“My partner and I walked into the A-Plan office without an appointment to take out insurance for our flat. This was immediately taken care of and the staff were very polite and friendly and did their best to answer questions and provide explanations as needed. We were also quite happy with the final insurance policy and the price.”

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Posted 9 years ago

“Jon was able to find a car insurance at conciderbly lower price that fitted my needs, lower than any of the comparison web sites, very helpful and curtious”

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Posted 9 years ago

“Clear, concise, what I needed”

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Posted 9 years ago

“Personal contact with a member of your team to discuss my requirements.”

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Posted 9 years ago

“Excellent,friendly & knowledgable service as well as an excellent price.”

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Posted 9 years ago

“Excellent professional friendly customer service. Competitive prices. I also like the fact that they are local to my home which makes it very convenient if I need to speak with an advisor face to face. Keep up the good work.”

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Posted 9 years ago

“just got on with it. very professional”

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Posted 9 years ago

“Couldn't have been more helpful. Had recently lost my husband and the attention given was excellent. Will come back to you when my buildings and contents is due in October.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews