A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

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“Great customer service.”

Helpful Report

(Eastleigh) - Posted 8 years ago

“I know they are there to sort out any problems”

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(Woking) - Posted 8 years ago

“Advised me not try to sell a policy that I didn't need.”

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(Sheldon) - Posted 8 years ago

“Friendly service, always helpful.”

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(Basingstoke) - Posted 8 years ago

“Brilliant staff! In most cases you will find a quote which is lower priced than all other insurers. An absolute pleasure to deal with. Well done..”

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(Ipswich) - Posted 8 years ago

“I took out my insurance after a recommendation, which was noted and accepted at the time. Because of this, my "recommender" was due to receive a payment for doing so. However, it took several phone calls and well over a month before any money was received. A-Plan make a point of asking for recommendations, but have to be pushed before they fulfil their part of the bargain.”

Helpful Report

(Welwyn Garden City) - Posted 8 years ago

Dear Mr Shaw, I'm sorry to hear about your experience. We have passed on your feedback to the branch who will look into this for you.

Posted 8 years ago

“First class as always that is why I keep coming back”

Helpful Report

(Solihull) - Posted 8 years ago

“A-Plan helped with a situation regarding my car insurance and regarding getting my daughter registered as an additional driver, which is a bit complicated since she lives part of the time in New York. A-Plan was also helpful in obtaining the best financial options.”

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(Bath) - Posted 8 years ago

“Great service. Took the time to listen and find the right policy which suited me. No hard sell which was a pleasant surprise. Would recommend A plan insurance to others.”

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(Aylesbury) - Posted 8 years ago

“Professional, dilligent, customer focused, honest.”

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(Basingstoke) - Posted 8 years ago

“They have always been very helpful and nothing is a problem”

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(Eastleigh) - Posted 8 years ago

“Very friendly and efficient staff. Knew the business and provided me with two competitive policies. Will use A-Plan again.”

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(Cheltenham) - Posted 8 years ago

“Fast, efficient and a very reasonable price. Wish I had known about you earlier.”

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(Welwyn Garden City) - Posted 8 years ago

“Desni at the leamington office was great, involving three cars, not any easy problem, I was pulling my hair out trying to sort it but Desni just took it in her stride and sorted it all, great”

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(Leamington Spa) - Posted 8 years ago

“Great staff.”

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(Chichester) - Posted 8 years ago

“Excellent customer service. Also saved us £130 on our public liability insurance.”

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(Newbury) - Posted 8 years ago

“It's a shame that, after the number of times we have told you that I am the policy holder and point of contact and not my wife, you are still addressing correspondence to her and not me. The product and service have otherwise been very good.”

Helpful Report

(Eastleigh) - Posted 8 years ago

Thanks for your feedback. We will look into this for you and make sure this is changed

Posted 8 years ago

“1st class service.”

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(Leamington Spa) - Posted 8 years ago

“Good service not to bad a price for my motor insurance”

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(Bromsgrove) - Posted 8 years ago

“Very helpful. Great quotes. Highly recommended. Would not go anywhere else.”

Helpful Report

(Eastleigh) - Posted 8 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews