A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I started a policy and at around day 21 I received a call to say that they were going to have to increase my premium as I was involved in a non fault accident 4 and a half years ago which I had not declared. The increase was excessive so I cancelled my policy the next day after being informed that i would only have to pay for the days I have had the policy (pro rata) plus a £10 admin fee. It took nearly 2 weeks to get my money back and it is £65 short which I have chased up now twice and they say they are looking into it. How long does this take!”

Helpful Report

(Horsham) - Posted 7 years ago

Sorry to hear about your experience Mr Vallely. I have asked your branch to look into this and get back to you.

Posted 7 years ago

“Answered all my questions and didn't hassle me when I needed to think about my answers.”

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(Exeter) - Posted 7 years ago

“Nice staff, fair price, feel confident all is well”

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(Eastleigh) - Posted 7 years ago

“Kane bushel was very helpful on the phone and the gouge was bad either”

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(Peterborough) - Posted 7 years ago

“Easy to deal with, so nice to know that there is a local office so convenient in the event of any problems which might arise. Being "old school" I much prefer to deal face to face with a person rather than a machine.”

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(Shrewsbury) - Posted 7 years ago

“Saved me on the cost of my liability insurance by nearly half the renewal price of my previous policy.”

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(Taunton) - Posted 7 years ago

“Very efficient service with expert and friendly staff. Nice and quick to change from previous company.”

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(Tunbridge Wells) - Posted 7 years ago

“Very helpful sorted my car insurance. In no time.”

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(Thatcham) - Posted 7 years ago

“Very helpful staff and great insurance at a very good price let's hope you can keep it up, brilliant.”

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(Thatcham) - Posted 7 years ago

“The price and efficiency”

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(Sevenoaks) - Posted 7 years ago

“Offered £50 M & S vouchers to get the price comparable to Direct Line.”

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(Ipswich) - Posted 7 years ago

“The gentleman who dealt with us went out of the way to help us”

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(Gloucester) - Posted 7 years ago

“A Plan have come up with very good quotes for two of our vehicles - good service and very recommendable”

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(Thatcham) - Posted 7 years ago

“easy to deal with good price and no messing about”

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(Thatcham Schemes) - Posted 7 years ago

“you are human not a machine”

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(Tunbridge Wells) - Posted 7 years ago

“so far so good no major trouble yet”

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(Gloucester) - Posted 7 years ago

“Always a friendly voice on the phone. Dealt with my request efficiently.”

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(Poole) - Posted 7 years ago

“Very helpful and friendly it was a pleasure thank you”

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(Parkstone) - Posted 7 years ago

“Yours was the cheapest quotation by far and the member of staff was very helpful and professional.”

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(Eastleigh) - Posted 7 years ago

“Excellent service”

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(Solihull) - Posted 7 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews