A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,096 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly, simple, helpful - without promising what they could not deliver, good and clear communication, spoke like they were genuine”

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Posted 8 years ago

“No computers. Speak personally to the agents. Tell you as it is. Friendly agents. No hard sell”

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Posted 8 years ago

“Quick and easy service. It was great to be able to sit down face to face with someone and talk. Thank you”

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Posted 8 years ago

“When calling A-Plan you actually get a real person answering. BIG bonus. People very friendly and very helpful. Very satisfied with the whole experience. Thank you.”

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Posted 8 years ago

“Knowledge and experience from the staff was fantastic, called me back when stated and found the best deal to meet our needs.”

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Posted 8 years ago

“Didn't as quote was higher than the insurance I was with but the ease of personal service won through against renewing via computer”

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Posted 8 years ago

Sorry to hear that we weren't able to match your quote. I will ask your branch to call you to talk this through and thank you for your valuable feedback.

Posted 8 years ago

“Staff very friendly and helpful. Nice and simple taking out a new insurance policy and the added bonus of receiving the M&S vouchers in the post (which I'd completely forgotten about!).”

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Posted 8 years ago

“Amazing service. The work Chris put into getting me the right quote for the right money was spot on. Would definitely recommend. Thanks.”

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Posted 8 years ago

“Tired of online comparison sites, wanted to speak with an expert face to face. I went into the Shrewsbury office to find car insurance, they sorted it for me in quick time. Brilliant service.”

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Posted 8 years ago

“Very good price”

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Posted 8 years ago

“Competent staff with good advice for young driver insurance. Thank you”

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Posted 8 years ago

“Taken out this insurance policy for my son was made easy and and explained so it could be understood very easily”

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Posted 8 years ago

“Great price”

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Posted 8 years ago

“Well looked after and good professional advice”

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Posted 8 years ago

“Easy to deal with and listened to my requirements”

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Posted 8 years ago

“I received very good service from the A-Pan team, both on the telephone and in person. I saved money on my car insurance for equivalent cover and the friend who recommended A-Plan to me has received her M&S vouchers, so we are both happy.”

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Posted 8 years ago

“I was looking everywhere for business/social/domestic combined insurance for my wife's new venture and I was , to be honest, struggling . I then had a random call from Charlie at A-Plan who took all the details and worked his socks off to find a suitable policy at an affordable cost. He called me back and had sorted the policy my wife required at a reasonable price. I paid a deposit over the phone , sorted a DD for installments and taxed the pick up the next day which kept the wife happy and as everyone knows ....happy wife=quiet life”

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Posted 8 years ago

“All good....”

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Posted 8 years ago

“The gentleman who arranged our cover was very attentive. I felt able to discuss all options and able to negotiated the cover for both quality and cost.”

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Posted 8 years ago

“I was a walk-in customer in Salisbury. Very friendly, helpful and efficient service from those manning the desks. Having just returned to UK after many years abroad, I was perhaps a more complicated customer than the average. I was extremely pleased with the knowledgeable staff and their speed in getting my insurance up and running.”

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Posted 8 years ago

A-Plan Insurance is rated 4.7 based on 6,096 reviews