A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You dealt with a serious problem very efficiently.”

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Posted 10 years ago

“You responded very quickly, and the price is very good. No experience yet of making a claim (luckily!)”

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Posted 10 years ago

“Very Good Customer Service Did A lot of searches for best results”

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Posted 10 years ago

“Very friendly, simple, helpful - without promising what they could not deliver, good and clear communication, spoke like they were genuine”

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Posted 10 years ago

“No computers. Speak personally to the agents. Tell you as it is. Friendly agents. No hard sell”

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Posted 10 years ago

“Quick and easy service. It was great to be able to sit down face to face with someone and talk. Thank you”

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Posted 10 years ago

“When calling A-Plan you actually get a real person answering. BIG bonus. People very friendly and very helpful. Very satisfied with the whole experience. Thank you.”

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Posted 10 years ago

“Knowledge and experience from the staff was fantastic, called me back when stated and found the best deal to meet our needs.”

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Posted 10 years ago

“Didn't as quote was higher than the insurance I was with but the ease of personal service won through against renewing via computer”

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Posted 10 years ago

Sorry to hear that we weren't able to match your quote. I will ask your branch to call you to talk this through and thank you for your valuable feedback.

Posted 10 years ago

“Staff very friendly and helpful. Nice and simple taking out a new insurance policy and the added bonus of receiving the M&S vouchers in the post (which I'd completely forgotten about!).”

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Posted 10 years ago

“Amazing service. The work Chris put into getting me the right quote for the right money was spot on. Would definitely recommend. Thanks.”

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Posted 10 years ago

“Tired of online comparison sites, wanted to speak with an expert face to face. I went into the Shrewsbury office to find car insurance, they sorted it for me in quick time. Brilliant service.”

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Posted 10 years ago

“Very good price”

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Posted 10 years ago

“Competent staff with good advice for young driver insurance. Thank you”

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Posted 10 years ago

“Taken out this insurance policy for my son was made easy and and explained so it could be understood very easily”

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Posted 10 years ago

“Great price”

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Posted 10 years ago

“Well looked after and good professional advice”

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Posted 10 years ago

“Easy to deal with and listened to my requirements”

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Posted 10 years ago

“I received very good service from the A-Pan team, both on the telephone and in person. I saved money on my car insurance for equivalent cover and the friend who recommended A-Plan to me has received her M&S vouchers, so we are both happy.”

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Posted 10 years ago

“I was looking everywhere for business/social/domestic combined insurance for my wife's new venture and I was , to be honest, struggling . I then had a random call from Charlie at A-Plan who took all the details and worked his socks off to find a suitable policy at an affordable cost. He called me back and had sorted the policy my wife required at a reasonable price. I paid a deposit over the phone , sorted a DD for installments and taxed the pick up the next day which kept the wife happy and as everyone knows ....happy wife=quiet life”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews