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A-Plan Insurance Reviews

4.7 Rating 6,099 Reviews
95 %
of reviewers recommend A-Plan Insurance
4.7
Based on 6,099 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read A-Plan Insurance Reviews
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Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous
Anonymous  // 01/01/2019
All good....
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Posted 10 years ago
The gentleman who arranged our cover was very attentive. I felt able to discuss all options and able to negotiated the cover for both quality and cost.
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Posted 10 years ago
I was a walk-in customer in Salisbury. Very friendly, helpful and efficient service from those manning the desks. Having just returned to UK after many years abroad, I was perhaps a more complicated customer than the average. I was extremely pleased with the knowledgeable staff and their speed in getting my insurance up and running.
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Posted 10 years ago
Excellent customer service - friendly, polite and easy to understand - no quick fire talking and strange Jargon! Was lovely to deal with 'proper' local people instead of a call centre - you get a much more personalised service that way, and they were able to match my lowest quote from elsewhere.
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Posted 10 years ago
Easy to deal with and eager to sell me something, so many cant be bothered
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Posted 10 years ago
I have already done this
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Posted 10 years ago
Good concise advice & service.
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Posted 10 years ago
The one to one contact
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Posted 10 years ago
Great customer service. Friendly. Went out of your way to get me the best deal.
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Posted 10 years ago
I could speak to a person that was able to explain what I needed
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Posted 10 years ago
It was the cheapest car insurance that i have ever had and have recommended you to all of my friends and family
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Posted 10 years ago
They managed to find me a competitive quote that I was happy with.
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Posted 10 years ago
My husband and i have been with a plan for a few years. After speaking to a broker to see if I had the best deal I paid for my insurance. My husband was assured his was the best deal also. He managed to find his own quote and extras a lot cheaper. So, I will not be using A plan again for car insurance and will be enquiring elsewhere for home insurance too.
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Posted 10 years ago
Sorry to hear about your experience. I will ask someone to contact you from the branch to explain and try to resolve for you.
Posted 10 years ago
A Plan found the best policy to suit me and my needs. I needed a policy where I could insure my 18 year old daughter just for the times she is home from university as I didn't want to spend £1800 to insure her for a whole year. Daniel researched different policies and managed to find the ideal one where she can be insured for 30 days 4 times a year. This is perfect for us and without A Plan she wouldn't have had this opportunity.
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Posted 10 years ago
They helped me to understand various aspects of the insurance and to secure a good deal
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Posted 10 years ago
All happened quickly with no problems young lady who dealt with my quote was very helpful
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Posted 10 years ago
Very good service with all details explained clearly
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Posted 10 years ago
Great service
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Posted 10 years ago
Great service from A plan, hope to receive my marks and Spencer's voucher as promised
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Posted 10 years ago
Great customer service helped to get me the best deal for car insurance.
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Posted 10 years ago
A-Plan Insurance is rated 4.7 based on 6,099 reviews