A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gentleman who arranged our cover was very attentive. I felt able to discuss all options and able to negotiated the cover for both quality and cost.”

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Posted 10 years ago

“I was a walk-in customer in Salisbury. Very friendly, helpful and efficient service from those manning the desks. Having just returned to UK after many years abroad, I was perhaps a more complicated customer than the average. I was extremely pleased with the knowledgeable staff and their speed in getting my insurance up and running.”

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Posted 10 years ago

“Excellent customer service - friendly, polite and easy to understand - no quick fire talking and strange Jargon! Was lovely to deal with 'proper' local people instead of a call centre - you get a much more personalised service that way, and they were able to match my lowest quote from elsewhere.”

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Posted 10 years ago

“Easy to deal with and eager to sell me something, so many cant be bothered”

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Posted 10 years ago

“I have already done this”

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Posted 10 years ago

“Good concise advice & service.”

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Posted 10 years ago

“The one to one contact”

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Posted 10 years ago

“Great customer service. Friendly. Went out of your way to get me the best deal.”

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Posted 10 years ago

“I could speak to a person that was able to explain what I needed”

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Posted 10 years ago

“It was the cheapest car insurance that i have ever had and have recommended you to all of my friends and family”

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Posted 10 years ago

“They managed to find me a competitive quote that I was happy with.”

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Posted 10 years ago

“My husband and i have been with a plan for a few years. After speaking to a broker to see if I had the best deal I paid for my insurance. My husband was assured his was the best deal also. He managed to find his own quote and extras a lot cheaper. So, I will not be using A plan again for car insurance and will be enquiring elsewhere for home insurance too.”

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Posted 10 years ago

Sorry to hear about your experience. I will ask someone to contact you from the branch to explain and try to resolve for you.

Posted 10 years ago

“A Plan found the best policy to suit me and my needs. I needed a policy where I could insure my 18 year old daughter just for the times she is home from university as I didn't want to spend £1800 to insure her for a whole year. Daniel researched different policies and managed to find the ideal one where she can be insured for 30 days 4 times a year. This is perfect for us and without A Plan she wouldn't have had this opportunity.”

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Posted 10 years ago

“They helped me to understand various aspects of the insurance and to secure a good deal”

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Posted 10 years ago

“All happened quickly with no problems young lady who dealt with my quote was very helpful”

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Posted 10 years ago

“Very good service with all details explained clearly”

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Posted 10 years ago

“Great service”

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Posted 10 years ago

“Great service from A plan, hope to receive my marks and Spencer's voucher as promised”

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Posted 10 years ago

“Great customer service helped to get me the best deal for car insurance.”

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Posted 10 years ago

“got very good price for a second car mirrored for me from my wifes no claims bonus”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,099 reviews